New and Updated Knowledge Base (KB) articles

Our support engineers have been busy writing new Knowledge Base articles, or made some great updates to existing KB articles.  Check out some of the new or updated articles below:

KB 850201: Guidelines that Microsoft support professionals use to determine when a support case becomes a consulting engagement for Report Writer, Word Templates,SmartList Builder, SQL scripts, Business Alerts, VB Script, Modifier/VBA and eBanking Configurator Files

KB 852559: Error message when you run Depreciation in Fixed Assets in Microsoft Dynamics GP: “Return Code 10”

KB 864913: Changing the posting type on an account after you close the year in General Ledger for Microsoft Dynamics GP

KB 963086: E-mail notifications are not sent in Requisition Management in Business Portal for Microsoft Dynamics GP 2010 and Business Portal 10.0

KB 2395350: W4 contains special characters ‘???’ in fields in Microsoft Business Portal HRM Self Service Suite using Microsoft Dynamics GP

KB 2533854: “Not privileged to run this report” message when emailing EFT Remittances in Payables Management for Microsoft Dynamics GP 2010

KB 945955: Guidelines to follow when you generate EFT files or EFT prenote files in Electronic Funds Transfer for Payables Management in Microsoft Dynamics GP

KB 2669725: Error message when you generate an EFT file for Payables Management in Microsoft Dynamics GP: “EXCEPTION_CLASS_SCRIPT_DIVIDE_BY_ZERO” Use SHIFT+ENTER to open the menu (new window).


Lynn M.

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