Hi everyone! Have you used a Knowledge Base (KB) article to help you answer a question? Check out this list of the KB articles that are most viewed for Dynamics GP:
878449 How to transfer an existing Microsoft Dynamics GP, Microsoft Small Business Financials, or Microsoft Small Business Manager installation to a new server that is running Microsoft SQL Server
850289 A batch is held in the Posting, Receiving, Busy, Marked, Locked, or Edited status in Microsoft Dynamics GP
871973 Set up a test company that has a copy of live company data by using SQL Server 7.0, SQL Server 2000, SQL Server 2005, or SQL Server 2008
888003 Year-end closing procedures for General Ledger in Microsoft Dynamics GP
954242 Frequently asked questions about the integration of SQL Server Reporting Services (SSRS) with Microsoft Dynamics GP 10.0 and Microsoft Dynamics GP 2010
By the way, you’ll find it’s easier than ever to locate all our KB articles for Dynamics GP. You can continue to use PartnerSource and CustomerSource to find KB articles. In addition, you can now search, find, and view those same articles using a search engine like Bing.
Here are a few search tips for you. Use the words “Microsoft Dynamics GP” in your search to help narrow down articles to only the GP product and no others. Also, if you want to limit your search results to Knowledge Base articles, use the abbreviation “kb” in your search.
For example, if I want to find information about the home page feature in Dynamics GP, in Bing I’d search on “Microsoft Dynamics GP kb home page”. When I do that, one of the first things that pops up is KB article #918313 titled
“Frequently asked questions about the home pages and area pages features in Microsoft Dynamics GP”.
Try it and see what you think!