Upcoming event – Dynamic Business Week

The Dynamic Business Week is a five-day event hosted by the Microsoft Dynamics CRM team. The event consists of a series of interactive online discussions, led by Microsoft executives and CRM industry experts, that cover topics ranging from Social CRM, Sales Performance Management, Marketing Management and Customer Service operations. During this week you will experience…

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Today, Tomorrow, Together – See you at Convergence

Today – If you’re a partner, view the Virtual Partner Briefing Tomorrow – Watch for exciting CRM announcements at Convergence Press URL: http://www.microsoft.com/presspass/presskits/dynamics/ Twitter: #CONV10 | #MSCRM | @mscrmonline Together – If you’re attending Convergence Attend the CRM Keynote Sunday, April 25th (11am or 3:30pm EST)  – Marcus Auditorium Stop by the Product Pavilion (Kiosks…

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Microsoft in the cloud webcast series

Interested in the potential of cloud computing for your business? Join us for a series of webcasts, both live and on-demand, to learn how our approach enables enterprise-class services, consistent connected experiences, and the power of choice. Microsoft Dynamics CRM Online specific webcasts: Thursday, April 29th  10am-11am (PDT) Microsoft Webcast: Drive Sales, Marketing, and Service…

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Influence Microsoft Dynamics CRM

Repost from the CRM Team blog Between Saturday, April 24th and Tuesday, April 27th members of the CRM Research and Development Team will be hosting a series of discussion groups and forward-looking research sessions at the Atlanta Convention Center for Convergence 2010.  During these sessions, we will present prototypes and ideas designed to improve Microsoft…

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Microsoft on Cloud Computing

Microsoft CEO to discuss the new era of cloud computing. Watch the live webcast here starting March 4 at 10 a.m. PST.

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Why You Should Attend Microsoft Convergence 2010 Atlanta

Saturday, April 24th – Tuesday April 27th (Atlanta, GA) – Register here Why You Should Attend Microsoft Convergence 2010 Atlanta – courtesy of Doug Kennedy (VP of Microsoft Dynamics Partners) Below are some specific sessions that showcase CRM Online (please note that the sessions are still subject to change) CSCRM06 Microsoft Dynamics CRM: Power of…

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What’s the X Factor of your business?

XRM is built upon Microsoft Dynamics CRM’s business application development platform – a platform that can be transformed to support relational business applications. Whether you’re looking to manage real estate properties, recruit employees, or manage franchises, XRM is a platform to solve your basic business needs no matter what they are. That’s the X Factor…

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CRMUG Workshop – Working with the Outlook Client – May 14th, 3:00-4:00 pm EDT (FREE!)

Shameless plug for the CRM User Group and sessions they host. http://crmug.com/default.aspx?pageid=1231 Are you using the Outlook client at your organization?  Have you had any questions or issues that you’ve been looking to resolve?  Don’t miss this opportunity to get answers direct from the Microsoft experts.  Join Shawn Dieken and Jon Strand from the Microsoft…


How to Choose Between Hosted and On-Premise Customer Relationship Management

Customer relationship management (CRM) is a company-wide business strategy focused on improving interactions with customers. Whether you deploy a CRM solution as an on-premise application housed within your own servers or take advantage of a hosted solution that delivers the software as a service is an important choice that you must make. Some organizations are…

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