Microsoft Releases Global Beta of Next-Generation CRM Product

Discover the Power of Productivity with the new Microsoft Dynamics CRM 2011 beta release for cloud-based and on-premises deployments. Press release:

Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms

Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it…

Microsoft Dynamics CRM Cited as a Leader by Independent Research Firm

  Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in both The Forrester Wave™: CRM Suites For Midsized Organizations,Q2 2010 and The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 reports.  According to Forrester, vendors in the Leader category have both a strong product…

April 2010 edition of the CRM Statement of Direction

The April 2010 edition of the Microsoft Dynamics CRM Statement of Direction (SoD) white paper is now available. This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, codenamed Microsoft Dynamics CRM “5” which is targeted for release in the second half of 2010. Customer Link: Partner Link:…

New innovations with CRM Online

  Press release 1 – May 2010 Service Update: Expanded language support for Microsoft Dynamics CRM Online. The May 2010 service update is the first wave for moving Microsoft Dynamics CRM Online into international markets with multilingual capabilities for North American customers who have departments or teams with French, Spanish or Brazilian Portuguese language requirements….