Microsoft Dynamics CRM – Top Sites and Downloads

The following is a great post from CRM Team blog “poster” JaaG. – Eric B. ——————————————————————————————————————————- Microsoft Dynamics CRM – Top Sites and Downloads Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create…

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eService Accelerator for CRM Online - Video

The Accelerators for Microsoft Dynamics CRM provided additional functionality for your CRM application. Please see the below links if you are not already familiar with them. I’m did some research into modifications to the eService Accelerator to work with CRM Online. The eService Accelerator provides a sample portal that you can customize. The portal supports…

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Business Data Auditing Accelerator for Microsoft Dynamics CRM Online

The Business Data Auditing Accelerator provides basic audit capabilities for organizations using Microsoft Dynamics CRM. The accelerator takes a snapshot of a record whenever the relevant event occurs within the system such as Create, Update, Assign and Delete. Through workflow, auditing can be configured for any entity and any trigger event. NOTE: This Accelerator will…

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CRM 4.0 Accelerators for CRM Online March 2009 Release: Event Management

In the March 2009 Release of CRM Online, there were some significant changes applied to the Internet Marketing (IM) feature to make it easier to track leads originating from campaign landing pages. As it relates to the Event Management Accelerator for CRM, changes include: The value “Internet Marketing” was removed from the Campaign Type attribute…

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CRM 4.0 Accelerators: eService

Similar to my recent posts about the On-Premise Accelerators for Extended Sales Forecasting and Event Management, the eService Accelerator contains some customizations that may be useful to import to CRM Online.  Unfortunately, the main value-add of the On-Premise eService accelerator is the ability to allow customers to create/modify cases and account data and schedule services…

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CRM 4.0 Accelerators for CRM Online: Event Management

The Event Management accelerator gives organizations the ability to manage the planning, execution, tracking and reporting requirements for event campaigns.  Designed for CRM 4.0 On-Premise, the installation includes customizations, workflows, plug-ins, reports, code and controls. Although this is an On-Premise accelerator, there are some parts that can be applied to CRM Online, in particular the…

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CRM Accelerators for CRM Online: Extended Sales Forecasting

The Extended Sales Forecasting Accelerator for CRM contains two main components to import: 1) a customization .xml file including custom entities, security roles and workflows, and 2) two custom report .rdl files to import.  CRM Online does not allow users to import the custom .rdl files, but everything else can be imported to enable better…

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