Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in both The Forrester Wave™: CRM Suites For Midsized Organizations,Q2 2010 and The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 reports.
According to Forrester, vendors in the Leader category have both a strong product and strategy. Microsoft Dynamics CRM, specifically received high marks for its native integration with Outlook and being able to work within the familiar Microsoft technology stack. Forrester Research also noted that buyers liked Microsoft Dynamics CRM’s usability, flexibility in deployment options and its quick time to value compared with traditional CRM applications.
Complete press release can be found here.