I wanted to post the recording link from the web cast..
Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs while reducing costs and increasing profitability. Join this webcast to find out how the flexibility and power of Microsoft Dynamics CRM can benefit your organization immediately, and learn how Microsoft Dynamics CRM compares with the other leading CRM solutions.
Presenters: Jon White, Technology Specialist CRM Online, Microsoft Corporation, Tony Clayton, CRM Online Solution Specialist, Microsoft Corporation, and Edward Kachinske, President, The CRM Group