Integrating Microsoft Dynamics CRM 2011 Online with Java and other non-.Net Clients

Author: Philippe Delle Case   Introduction   While the most common style of .Net development for Microsoft Dynamics CRM Online is using the SOAP endpoint with early or late bound types, there are situations where you need to use the Web Services Description Language (WSDL) endpoint directly. This article is intended to provide some understanding…

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Dynamics AX Export/Import Framework for Vendor balance migration

Importing data into AX was, is and will ever be a tedious task, always under-estimated. For small configuration tables as payment terms etc. the Excel Add-In may be the tool of choice. Complex entities require tools leveraging AX business logic. Some time ago Microsoft released the so-called Dynamics AX Export/Import Framework (hereafter DMF) for customers…


Segmentation with Dynamics CRM

What and why? Segmentation of customers and prospects covers the discipline of dividing the bulk into various groups with similar characteristics and hence assumingly similar needs. This can be based on areas such as: demographics incl. age, gender, location, employment (for B2C) or type of business (for B2B) psychographics incl. values and personality timing incl….

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Show Members Sub Grid on Marketing List Form in Dynamics CRM 2011

In one of my recent engagement, my customer asked us to show members sub grid on the marketing list form. In out of box implementation, one has to click on links to see marketing list members and it also demands navigating out of marketing list form. There were many challenges in configuring this sub-grid on…


Dynamics CRM Performance Optimization II. (Anamnesis)

Dynamics CRM Performance Optimization Blog Series Introduction Anamnesis Diagnosis Therapy Control Examination Anamnesis As I explained in the previous post, the purpose of the “Anamnesis” phase of a Dynamics CRM performance optimization engagement is to understand the essence of the performance complaints. Based on a detailed understanding we can follow with the right diagnosis of…

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Dynamics CRM Performance Optimization I. (Introduction)

A good performance of a Dynamics CRM solution is one of the key success factors of a successful implementation. Well, I assume no one will argue with this statement, but what does it exactly mean a good performance of a Dynamics CRM solution and how to optimize a solution which is supposed to perform poorly?…

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Understanding the data flow process between AX and eCommerce

In a previous post I walked through how to make changes to your online web catalog directly from Dynamics AX 2012 (http://blogs.msdn.com/b/dynamics-coe/archive/2013/02/04/updating-your-commerce-catalog-directly-from-dynamics-ax.aspx).  This powerful feature showcases the truly integrated, omni-channel retail solution that is Dynamics AX. In this post, I’m going to look at what’s happening in the background and walk through the data flow…

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Simple “Publish-Subscribe” integration with Dynamics CRM using Azure Service Bus Topics/Subscriptions

Implementation of “publish-subscribe” based integration where Dynamics CRM acts as publisher is very common. In this article, I will talk about how “Azure Service Bus Topics/Subscriptions” can be used with Dynamics CRM to create a “publish-subscribe” based integration. I will not talk about “Azure Service Bus Topics/Subscriptions” in detail but focus more on usage scenario…

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Introducing the SharePoint Product Catalog site for Dynamics AX Retail

In my previous blog, I looked at how changes made in Dynamics AX are then directly reflected in your external facing website (http://blogs.msdn.com/b/dynamics-coe/archive/2013/02/04/updating-your-commerce-catalog-directly-from-dynamics-ax.aspx).  In order to start to understand how this works, we need to understand some of the components of the Dynamics AX Commerce platform.  Dynamics AX Commerce utilises two SharePoint site collections, connected…

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Storage requirements for Microsoft Dynamics AX

Overview There are many misunderstandings about storage requirements for Microsoft Dynamics AX. Microsoft Dynamics AX is an ERP system with mixed workload that mostly looks like typical OLTP with wide range of query types. Any mistakes in storage implementation increase risks to performance and cost a lot. Microsoft Dynamics AX has an intense use of…

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