IBFWebAppPool repeatedly shutting down on Duet servers

After the installation of the following security update (KB973917) you may see instances that the following Duet services are failing: – RequestHandler – Read Service – Service Provider – AzMan Service You also may see the following event logs in the System log of the Duet server: Event Type: Warning Event Source: W3SVC Event Category:…

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Duet 1.5 taskpane doesn’t show up in Excel with Demand Planning

In some instances, opening a template in Excel with the Duet 1.5 Demand Planning scenario installed, the Duet taskpane is not displayed. Examples of behavior that you might see: – Opening Excel and doing a File | Open to the Demand Planning template reproduces the problem, meaning that the Duet taskpane is not displayed in…

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Duet 1.5 and IIS Sites using Host Headers

Overview Microsoft Internet Information Server (IIS) allows websites that are hosted for a site name rather than the machine name or IP address of the system. For example, the Duet server may need to be known as http://duet versus the NetBIOS name of the server for example “duetprd”; which would make the default web site…

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Info : Duet 1.5 Request Handler Resources

The goal of this post is to provide a quick list of the important Duet 1.5 Request Handler issues and updates that need to be understood when working with the Request Handler. Duet 1.5 Request Handler changes in the November 2009 hotfix package SAP changes with regards to Request Handler timeouts Windows Server 2008 and…

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New Duet 1.5 Request Handler Configuration Option

Depending on your Duet Scenarios, you may experience issues with the size of your Duet Request Handler’s mailbox size, such as exceeding the limits setup by your Exchange Administrator.  The Request Handler account is responsible for sending the messages from Duet to your clients.  The Reporting and Analytics scenario is a good example where you…

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Duet 1.5 Request Handler changes in the November 2009 hotfix package

In an Exchange FE/BE configuration the Front End server does not have any mailbox stores on it and generally these servers only have Basic Authentication with SSL enabled. This poses a problem for the Duet 1.5 Request Handler and how it uses WebDAV to communicate to the Exchange server, since it’s unable to authenticate using…

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