What’s A Customer and How Should We Connect?

Doug Barney recently wrote in the magazine Redmond that “[Microsoft] should formally and publicly engage customer in the design process – sort of an open source front-end to a commercial project.” He also wrote, “does Microsoft listen to customers? Absolutely, more than almost any vendor I’ve ever seen.” Doug’s remarks are totally on the mark…

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Where to go next…

I’ve been meaning to post for some time, however, I’ve really been struggling with where to go next. I’m sitting in a transition between Setup/Upgrade and Manageability. I have a bunch of setup knowledge I could share, including some topics like: What the heck is MSSQL.1, MSSQL.2, etc? What are all those groups that SQL…

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