VSS Users were not able to perform Check-in operation…


Few days back, i got a case where users were trying to check-in their files to VSS, but VSS was getting hanged. All project teams were facing this problem.


Looked very strange...why suddenly this started ...


Let me tell you why it happend....



  • Problem was occuring with both version of VSS (VSS 6.0 and VSS 2005)

  • Installed all latest patches for VSS, still the problem remained..

  • No CPU spike, No event log entries.

  • Started the machine in Safemode.

  • Now performed the Check-in operation.

  • Check-in operation went smoothly.

  • This is where I got a hit and hint of solution.

  • Started machine in normal mode.

  • Ran ProcMon tool.

  • From the ProcMon log, found there are doubtful exes running.

  • One was AntiVirus software.

  • Stopped that AntiVirus.

  • Performed operations with VSS.

  • Everything ran smoothly.

Recommendation: Never run Antivirus software on VSS server. It may give you performance hit.


                          http://support.microsoft.com/kb/274051


 Read About ProcMon and other troubleshooting utility:


                           http://technet.microsoft.com/hi-in/sysinternals/default(en-us).aspx


Hope this article will help you too while facing problem with VSS.


 


Disclaimer: This is a personal weblog. The opinions expressed here represent my own and not those of my employer.


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