Doing CSS the right way with Dynamics CRM

One of a few practices I see when people customize Dynamics CRM that usually comes back to haunt them during update rollups or upgrades is directly referencing the CSS files and classes that come with the product.  It’s an innocent enough mistake, but the CSS files which ship with Dynamics CRM are intentionally not documented…

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Upgrading to IE9 without breaking incompatible apps

As many of you know, the CRM 2011 UI leverages more “in browser” processing.  Because of this, CRM 2011 will perform better when using the latest version of Internet Explorer (currently IE9) because of IE’s advances in performance through hardware acceleration.  Simply put, CRM 2011 runs best on IE9.  In speaking with many customers about…

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Controlling CRM 2011 popup windows

Now and then, I hear from users that don’t like the fact that CRM loads screens in distinct windows in certain scenarios.  I can understand how these windows can get a little daunting if you have too many open and are switching context between multiple windows on your desktop.  However, this is actually a really…

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