Where can the new Ignoreisactive Parameter for the STSADM Sync Operation be used?


After the Microsoft Office SharePoint Server build 12.0.6314.5000, the stsadm Sync operation introduced a new parameter – “ignoreisactive”, specially designed for the issue described in the following article: http://support.microsoft.com/default.aspx/kb/952683 .

This issue occurs because the tp_IsActive flag is false (0) for the user in the userinfo table in thecontent database of the Web Application (by default only active user profile is synchronized).

Regarding the article, if you experience this problem (The welcome name on a site is not changed as expected after you edit the name of a user profile in SharePoint Server 2007), the solution is to install the update, but :

After you apply the update, the welcome name on the site is still not changed as expected. However, if you add a new user after you apply the update, this name will be listed as the welcome name.


So, do I really need to delete and create the user again?


No, you can use the ignoreisactive parameter, as follows:

1. Ensure you are running MOSS version 12.0.6314.5000 or higher

(New parameter added for stsadm -o sync)

2. Run stsadm -o sync -ignoreisactive 1

(All profiles we be synchronized, the flag will be ignored)

3. Run stsadm -o deleteolddatabases 0

(All synchronization logs will be deleted >> next profile sync run will be a "full sync")


After that, with the next profile synchronization job execution, all profiles will be synchronized. To check this, you can run stsadm -o listolddatabases 0 and search for the GUID of the affected content database.

However, if you don’t want to wait for the next profile execution job, you can use stsadm –o sync –synctiming m:5 command (http://technet.microsoft.com/en-us/library/cc263196.aspx) to force the profile synchronization job to be executed every 5 minutes. In a productive environment please changes back the value to 1 hour or you may experience a performance decrease!

Note that this workaround is valid to all changes in AD properties (not only the welcome name).

See you next time …

Nuno Nunes

Comments (5)
  1. bekz says:

    Hi Nuno,

    This post was really helpful!

    I have another situation and would like to know what can be done.

    I had lots of users then i removed most of them from SiteCollection.

    I ran "stsadm -o sync -ignoreisactive 1" followed by "stsadm -o sync -deleteolddatabases 0"

    After which i logged in as one of the user "bekz" which i deleted from site collection earlier. bekz is an inactive user. I waited for the sync timer to run but user info is not getting updated.

    (observation) once i deleted the user tp_deleted entry got set to tp_ID. But when i logged in after running stsadm command tp_Deleted entry was resetted to 0. tp_IsActive is false before deletion and after login.

    Any clues on how to update such profiles?



  2. ptadcs says:

    Hi Bekz,

    Strange behavior.. Which build are you working?

    Maybe you didn’t delete the user from Database, and the problem is different.  I suggest you to search for the user in all databases, delete in all places, and create again.



  3. Glenn says:

    Hi So after I run command to set the tp_IsActive flag True. Will the new users have this set to True?  or do I have to rerun it

  4. ptadcs says:

    Hi Glenn,

    If you have installed the update (http://support.microsoft.com/default.aspx/kb/952683 ), for new users the welcome name will be displayed correctly. This post is only to correct users added before the update (so you don’t need to care about tp_IsActive).


     Nuno Nunes

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