Thanks to Vaidy who highlighted this great post by Martin Olsen from eOne which discusses the Vendor Client Relationship. I am sure that almost every partner has had at least one customer like those shown in the video.
You will need to watch the video by Scofield Editorial first, embedded below:
Then have a read of the article on the eOne Dynamics GP and CRM blog:
Thanks Martin for re-discovering this video and telling us about it.