Alright, I admit it, this is one of my favourite subjects.
I am currently working on the next build of the Support Debugging Tool which will add some new features and extend existing features... more details to come later.
So, I am happy to see the tool being promoted on other sites. This comes from the Microsoft Partner News website.
What if you could cut the time spent troubleshooting customer issues? This would increase the efficiency of your support staff and improve your customer service substantially, saving you money. Look no further. The Support Debugging Tool is here. The tool is intended for people who are troubleshooting issues related to Microsoft Dynamics GP. The tool should be installed at customer's sites so it is ready and available when needed. It is passive until it is asked to perform actions.
For the rest of the article, see the link below: