General Articles & Links

This page contains links to application related articles and sites:

Security Knowledge Base (KB) Articles

Frequently asked questions about Advanced Security and about Field Level Security in Microsoft Dynamics GP and in Microsoft Great Plains (KB 894705) 

Frequently asked questions about role-based security in Microsoft Dynamics GP 10.0 (KB 951229) 

Frequently asked questions about the advanced SQL Server options in the User Setup window in Microsoft Dynamics GP (KB 922456)

Error message when you try to log on to Microsoft Dynamics GP: "This login failed. Attempt to log in again or contact your system administrator" (KB 919345)

Performance Knowledge Base (KB) Articles

How to troubleshoot slow performance in Microsoft Dynamics GP (KB 898982)

How to use the Dexterity Script Debugger to trace bugs and performance issues in Microsoft Dynamics GP (KB 910982)

Error message when you try to generate a large report in Microsoft Dynamics GP: "Error accessing SQL data" (KB 857827)

Activity Cleanup Knowledge Base (KB) Articles

A batch is held in the Posting, Receiving, Busy, Marked, Locked, or Edited status in Microsoft Dynamics GP (KB 850289)

How to remove all the inactive sessions from the DEX_LOCK table in the TempDB database when you use Microsoft Dynamics GP together with Microsoft SQL Server (KB 864411)

How to remove all the inactive sessions from the DEX_SESSION table in the TempDB database when you use Microsoft Dynamics GP together with Microsoft SQL Server (KB 864413)

Named Printers Knowledge Base (KB) Articles

How the named printers feature selects a printer in Microsoft Dynamics GP (KB 935790) 

Description of how to use named printers to enable printer destination selection and to enable various printer tasks in Microsoft Dynamics GP (KB 936945) 

Blog Post: Using Named Printers with Terminal Server

Using Microsoft Dynamics GP Named Printers with Terminal Server or Citrix Metaframe

How to deploy Microsoft Dynamics GP and Microsoft Business Solutions - Great Plains in a Terminal Server environment (KB 872242) 

Error message when you try to start Microsoft Dynamics GP on a computer on which named printers are enabled: "Application must close" (KB 909739) 

How to create a log file that you can use to troubleshoot Microsoft Dynamics GP when the program does not use the printer that you specified in the Named Printers Options dialog box (KB 850068) 

International Installations Knowledge Base (KB) Articles

Answers to frequently asked questions about international installations of Microsoft Great Plains (KB 887108) 

Australian Related Knowledge Base (KB) Articles

Information about the localized code for the Australian version of Microsoft Great Plains (KB 910128) 

How to enter an Australian domestic telephone number or an international telephone number in Microsoft Dynamics GP 9.0 (KB 920834) 

How to change the telephone format for SmartList and for Letter Writing Assistant in Microsoft Dynamics GP by using Modifier with Visual Basic for Applications (KB 921632) 

Australian Goods and Services Tax (GST) Knowledge Base (KB) Articles

How tax schedules work for the Australian GST in Microsoft Dynamics GP (KB 944222) 

How to set up tax-free import creditors for Australian GST in Microsoft Dynamics GP (KB 944226) 

How to handle reduced-input tax credits in the Business Activity Statement reporting tool in the Australian version of Microsoft Dynamics GP (KB 934694) 

How to void a transaction for an Australian company in Microsoft Dynamics GP (KB 933936) 

How the PAYG withholding amount is calculated for the Australian version of Microsoft Dynamics GP (KB 949661) 

Australian Business Activity Statement (BAS) Knowledge Base (KB) Articles

Description of Pay As You Go error messages and Business Activity Statement error messages in Microsoft Great Plains 8.0 (KB 910984) 

Information about Manual Totaling on the Business Activity Statement in Microsoft Dynamics GP (KB 953439) 

How to specify Maintain History options for Business Activity Statement (BAS) and Pay As You Go (PAYG) reporting in the Australian version of Microsoft Dynamics GP 9.0 (KB 929214) 

Information about why transactions are missing from the Business Activity Statement (BAS) for Australian GST in Microsoft Dynamics GP (KB 945198) 

Information about upgrading Business Activity Statement (BAS) & Pay As You Go Payment Summary (PAYG) for Microsoft Dynamics GP (KB 895037) 

Fix It Automated Solutions 

Microsoft Dynamics GP 9.0 Automated Solutions

Microsoft Dynamics GP 10.0 Automated Solutions 

Fix It Solutions for Microsoft Dynamics GP 2010

Partners and ISV Solutions 

Microsoft Dynamics Solution Finder

Partner and ISV Solutions for Microsoft Dynamics GP

ISV Central

Support for Microsoft Dynamics GP in Asia Pacific

Technical Support Guide for Microsoft Dynamics GP

Partner Sites

Winthrop Dexterity Consultants

10-May-2011: Updated Links for Automated Solutions.