Fix: Extra.exe doesn’t work or collect data as expected at Exchange Server 2010

Recently one of my developer customer pointed out that he used Extra.exe as part of troubleshoot performance issues at his Exchange Server 2010 environment. But he noticed that Extra.exe doesn’t work or collect the data as expected. During investigation I noticed that they were running it under the scheduled task. Based on investigation, they updated to Exchange Server 2010 SP2 Update Rollup 5 version 2 which resolved the issue.

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