How to fix missing printer icon

We have reports of the "Send To OneNote 2007" printer disappearing or stop working. We're looking into the causes and possible fixes. In the meantime, here are some fixes that have been shown to work. If you run into this problem and one of these steps fix it, please let us know (by leaving a comment below or email me directly). That will help us track down the cause(s).

  1. Open up the Add/Remove Programs Control Panel applet, and run Repair on the Office/OneNote install
  2. Disable the Send To OneNote IE add-on
    • Boot Ie and go to Tools | Manage Add-ons | Enable or Disable Add-ons
    • Find the entry for a "Send to OneNote" add-on. Click the radio button to disabled it
    • Restart IE as requested
    • Open up the Add/Remove Programs Control Panel applet, and run Repair on the Office/OneNote install
  3. Remove an conflicting print driver
    • Go to Control Panel - Printers
    • Identify the printer (sometimes a pdf printer) installed after OneNote.
    • Right click mouse and open properties.
    • Go to Ports tab and check the entries.
    • Check if the box next to "Send to Microsoft OneNote Port:" is ticked.
    • If ticked this appears to be the source of the conflict.
    • Delete the offending printer driver.
    • Perform a repair install of Office/OneNote.

 

I hope this works and also do this if you are comfortable messing with installations; this is a working theory and might not fix everyone's problems.  Thanks a bunch and I hope this post is useful to those people who are facing this problem and they search online for a solution.  Take care

Update on 2009-05-05: If you are seeing this and you are on Windows 64bit (x64) then you might want to read this: OneNote Print Driver – A 64 Bit Solution, check it out!