I have written about Send a Smile before and it looks like it is time for it to be over. It has been a very valuable feedback tool for us on the team and we value your input however we are transition from finishing Office 2007 (Office12) we are now moving to planning and working on Office14; that being said the Send a Smile tool will be discontinued on 14-Oct-2006. Here is the announcement:
Thank you for using the Send a Smile tool to tell us about your 2007
Microsoft Office system experiences! Starting with early builds of the 2007
Office system and continuing through the Beta2TR build, you have sent us more
than 40,000 smiles and frowns, and we are thankful for every one of them.
Reading your comments has been fun and insightful, but most importantly, it
has continually helped us improve Office. Your Send a Smile feedback had a
tangible impact on the product and your comments influenced many of our
decisions over the last year.
The Send a Smile tool has been designed exclusively for managing beta
feedback. Due to the manual nature of processing feedback submitted using the
tool, we regret we will no longer be able to respond to Send a Smile feedback
after October 14, 2006. We will continue to investigate ways to make it easy
for you to provide us with feedback of this nature in the future with an eye
toward improving our processing system for this feedback.
Please uninstall the Send a Smile tool before October 31, 2006, by following
1. From the Start menu, point to Settings and then click Control Panel.
2. Double-click Add/Remove Programs.
3. In the list of currently installed programs, select Microsoft Office
Information Worker Feedback Program and then click Remove or Add/Remove. If a
dialog box appears, follow the instructions to remove the program.
4. Click Yes or OK to confirm that you want to remove the program.
Thanks again for using the Send a Smile tool!
Mirko Mandic – Office User Experience Program Manager
Thank you all for your feedback via this tool, but please uninstall it and get that hard drive space back : )