Submitting bugs about migration or setup


When you install and upgrade with OneNote there are log files which are created to help us diagnose problems with the installation process.


I would like to give you all directions on how to submit those files to us for analysis.


Setup Logs (problems with Send to OneNote Print driver, etc)



  1. Start–>Run, type “%temp%” and hit enter

  2. Look for the file(s) called SetupExe(xxxxxxx).log  (where xxxx will be a date and an ID)

  3. Now do to the MS Connect site for OneNote (direction here: http://blogs.msdn.com/descapa/archive/2006/05/24/605767.aspx)

  4. Submit a bug and upload this migration log file and include text explaining what problems you had.

Migration Logs (problems with note flags upgrading, notebook migration, etc)



  1. Start–>Run, type “%temp%” and hit enter

  2. Look for the file(s) called OneNote_MigrationLog.txt

  3. Now do to the MS Connect site for OneNote (direction here: http://blogs.msdn.com/descapa/archive/2006/05/24/605767.aspx)

  4. Submit a bug and upload this migration log file and include text explaining what problems you had.

 


This will help us to look into your problems and fix them!


Comments (2)

  1. davkean says:

    Not sure if this is by-design, but your blog doesn’t allow anonymous comments.

  2. I didn’t see this before, but I checked the box to allow anon access.  Thanks for pointing this out!