Submitting bugs about migration or setup

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When you install and upgrade with OneNote there are log files which are created to help us diagnose problems with the installation process.

I would like to give you all directions on how to submit those files to us for analysis.

Setup Logs (problems with Send to OneNote Print driver, etc)

  1. Start-->Run, type " %temp% " and hit enter
  2. Look for the file(s) called SetupExe(xxxxxxx).log (where xxxx will be a date and an ID)
  3. Now do to the MS Connect site for OneNote (direction here: https://blogs.msdn.com/descapa/archive/2006/05/24/605767.aspx)
  4. Submit a bug and upload this migration log file and include text explaining what problems you had.

Migration Logs (problems with note flags upgrading, notebook migration, etc)

  1. Start-->Run, type " %temp% " and hit enter
  2. Look for the file(s) called OneNote_MigrationLog.txt
  3. Now do to the MS Connect site for OneNote (direction here: https://blogs.msdn.com/descapa/archive/2006/05/24/605767.aspx)
  4. Submit a bug and upload this migration log file and include text explaining what problems you had.

This will help us to look into your problems and fix them!