Added Value per Employee

In an article published on Strategic HR Review by Paul Kearns, I found especially interesting the idea of Added Value per Employee – it is a key business metric that helps to understand the how efficacious the Human Resource Management practices are in producing wealth for a company. According to the author, this ratio is…

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Costco, Wal-Mart and Turnover

I liked Costco’s approach – they hire for frontline positions, promove from within and are a pay-level leader in their industry. For a company that chooses the other way around, or to pay average or below average, investing in career development means higher risk. At Wal-Mart, for instance, they estimate a cost of $2,500 per…

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Management and Leadership

In a recent discussion in my MBA course, the subject of leadership was again brought to debate. The discussion was about the terms leadership and management: are they the same and can be used interchangeably? Would it be possible to be a good manager and a bad leader? What about a good leader and bad manager?…

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Emotional Intelligence

According to McShane and Von Glinow, Emotional Intelligence “is the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in oneself and others. In other words, EI represents a set of competencies that allow us to perceive, understand, and regulate emotions in ourselves and in others….

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On Writing

In my opinion, when writing a paper, we must have in mind some important points in order to execute with excellence and achieve optimum results. First, we must plan what we are going to write, and perform some prewriting activities, such as thinking, collecting information, establishing a thesis, knowing the audience, organizing and outlining the…

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About Leadership

In a broader sense, what makes someone a leader? Why one decides to lead or to follow? Not only within corporations, but in any instance where more than person is necessary to accomplish a given task, how leadership emerges and how the leader is able to inspire followers to give the best to the bigger…

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Emotions and Decision-making

This is an interesting subject – how emotions can get in the way of sound decision-making. Scientists tell us that our brain is actually divided in three layers: the Reptilian Complex, the Limbic System, and the Neocortex. The inner layer, or Reptilian Complex, is in charge of our most basic functions such as digestion, breathing, blood circulation,…

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About the Rumor Mill

When leadership does not communicate openly about issues, people will rely on perceptions and assumptions about the matter, and will infer from there what will happen and communicate about that. Then it will propagate through the grapevine in a snowball effect. Leadership needs to be proactive because after the rumor mill is producing at full…

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Critical Thikining in a Group Setting

As defined by Browne & Keeley (1998), “critical thinking consists of an awareness of a set of interrelated critical questions, plus the ability and willingness to ask and answer them at appropriate times” (p. 4). Thinking critically gives us the opportunity of looking for the real meaning below surface instead of being satisfied with the…

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MBA: A Personal Perspective

Besides potential to increased earnings, a graduate degree also brings the delightful sensation of winning obstacles and achieving a goal. Setting objectives in life and being able to accomplish them is something that keeps us running, and always wanting to establish new goals so we can win again. Having a successful career is a goal,…

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