Top Things to Consider When Troubleshooting Complex Application Issues

1- For reactive incidents: “Bring the engineer onsite because it is going to be easier to isolate the problem.” This is the most common misconception I’ve heard. Let me explain: most complex problems require deep debugging sessions.Collecting the necessary information is the easy part and can be done remotely or by the customer. However, several…

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New Debugging Book – Windows Debugging Notebook: Essential User Space WinDbg Commands

A reference book for technical support and escalation engineers troubleshooting and debugging complex software issues. The book is also invaluable for software maintenance and development engineers debugging Windows applications and services.   Do you want to know more about this book? Check out here…

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[PowerShell Script] PowerDbg v6.0 – Using PowerShell to Control WinDbg

Last October the latest version of the PowerDbg tool was released, version 6.0. This release has major changes. For example, it is now easier to write scripts or otherwise just hack around the debugger, and includes the PowerDbgConsole, a bootstrapper designed to make setting up an interactive PowerDbg debugging session a one-liner. In addition, this…

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