Microsoft Dynamics AX 2012 R3 is now available!

For business and IT leaders in today’s digitally-connected world who want to deliver amazing customer experiences, your solution – Microsoft Dynamics AX 2012 R3 – is now available in 36 countries!

Download Microsoft Dynamics AX 2012 R3 from CustomerSource or PartnerSource today.

Achieving exceptional customer focus

Technology has transformed how we engage, connect and interact, which makes it critical for businesses to gain insight into their customers’ needs in order to deliver experiences that build lasting relationships. Companies tell us that adapting to their customers' preferences, with agility and speed, is imperative.

Microsoft Dynamics AX 2012 R3 is built to deliver amazing experiences throughout your organization in a way that enables you to engage, connect and interact. You can take advantage of cloud services, run agile operations that exceed customer needs, engage customers on their terms across the Web, social, apps and mobile fronts, and expand your business to better serve customers.

This business solution from Microsoft utilizes investments made throughout the company including modern apps and mobility, cloud, and business insights, and combines those with the enhanced business process library. We have introduced Microsoft Dynamics Lifecycle Services to help organizations quickly take advantage of these new technologies.

What’s New

  • Industry: Model business processes easily for multiple industries or by organizational size, structure, and country requirements with a single business process library:
    • Cross-industry: warehouse management, transportation management, trade allowance management, demand forecasting and eProcurement
    • Industry-specific: for example, new retail capabilities include Modern POS, eCommerce and social, call center sales, commerce excellence
    • Business as well as IT stakeholders such as CFO, CIO and HR: budget planning, Master Data Management, HR and payroll analytics.
  • Modern apps and mobility: Develop, distribute, and use modern apps for specific business scenarios and mobile devices, accelerating user adoption and drive innovation. Read IDC’s view: Microsoft
    Dynamics and Mobile Enterprise Applications
  • Lifecycle Services: Deploy and run your business applications more efficiently while accelerating time-to-value with cloud-powered Lifecycle Services. Read Forrester’s Total Economic Impact Study.
  • Cloud: Deploy on-premises and/or in a private cloud – it’s your choice when you simplify your deployment with Microsoft Azure.

Read more about the enhancements in this release here. Or, read the blog on Getting started with Microsoft Dynamics AX 2012 R3.

We’re in an Era of the Customer

Customers and early adopters of Microsoft Dynamics AX 2012 R3 are super excited by the innovation and business transformation they are achieving. To see how leading brands are growing their business with Microsoft Dynamics AX 2012 R3 through the ability to create compelling customer experiences that differentiate them from their competition, view our online launch event or the Microsoft Dynamics AX web page.

Driving Innovation: industry accolades

The response from influencers, the media, and analysts for Microsoft Dynamics AX 2012 R3 has been strong! Recently, in “Windows Azure accueille Dynamics AX pour contrer SAP et Oracle” Lemonde Informatique France stated, “… [At] Convergence [Microsoft] showed that its Dynamics AX ERP is a viable option for large companies.”

Commenting on Microsoft Dynamics AX, Rebecca Wettemann, vice president research at Nucleus Research, says, “We continue to rank Microsoft Dynamics AX as a leader in the Nucleus ERP Value Matrix based on usability and functionality. As companies look to consolidate or modernize their ERP environments, they seek vendors that provide thought leadership to help them get more value from innovation without significant cost and disruption. The leadership ranking included the Microsoft Dynamics AX 2012 R3 update, which delivers significant new capabilities and can be deployed on premise, in Microsoft Azure, or using a hybrid model.”

Mainstream support – extended 2 years!

With this significant release, we have decided to extend mainstream support for customers upgrading to, or purchasing, Microsoft Dynamics AX 2012 R3.  Support is extended to provide all customers with the standard product support lifecycle transition timeline. This extended support timeline gives customers more flexibility to choose the best timing for their business to upgrade to the next major release.

The mainstream support expiration date will be extended 2 years, to October 11, 2018. For additional details, please visit the Support Lifecycle Policy website here.

Take IT for a spin

Do you want to try IT out? Take this release for a spin! Watch the online demo videos here or automatically deploy a complete demo environment with demo data using Lifecycle Services (see screenshot below).

Resources: Drive your business with agility and speed







 Explore the Microsoft Dynamics AX 2012 R3 digital overview brochure


 View the Microsoft Dynamics   AX 2012 R3 Online Launch Event

On Demand

 Nucleus Research: Microsoft Dynamics AX continues to be a Leader

ERP Value Matrix

 Ovum Research: Microsoft is a preferred vendor for next investment in ERP

ICT Enterprise Insights

 Forrester Total Economic Impact study: ROI of customers’ Microsoft Dynamics AX 2012 implementations

TEI Study

 IDC: view on the Microsoft Dynamics mobile strategy

Microsoft Dynamics and Mobile
  Enterprise Applications



The New, Changed, and Deprecated Features for Microsoft Dynamics AX 2012 guide provides a summary of new and changed features that have been implemented in Microsoft Dynamics AX 2012, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012 R2, and Microsoft AX 2012 R3.


Online (from the Microsoft Dynamics AX 2012 Technical Library on TechNet)


Review the System Requirements to ensure that the system you are working with meets or exceed the minimum network, hardware and software requirements.

System Requirements

TechNet: Documentation for systems administrators and application users is available online in the Microsoft Dynamics AX 2012 Technical Library.


Get year-round access to many Microsoft Dynamics AX 2012 R3 sessions from Convergence 2014.

Virtual Convergence

Watch the Microsoft Dynamics AX General Session from Convergence 2014.

Microsoft Dynamics AX general session




 Watch video demos of Microsoft Dynamics AX 2012 R3


 Customers, take Microsoft Dynamics AX 2012 R3 for a test drive today!


 Partners, take Microsoft Dynamics AX 2012 R3 for a test drive today!


We’re excited to see the impact you’ll have with your customers. When delivering amazing experiences is your intention, Microsoft Dynamics AX 2012 R3 is your solution!

/Jaci Robbins

Comments (7)
  1. Mirza says:

    It is just great with all of the new features and opportunities. 🙂

  2. CEM Business Solutions says:

    Happy to be part of this great millstone.  

  3. Octavio González - DAXPRO CONSULTING MÉXICO says:

    Encantado de formar parte de esto!!!

  4. Wandee Wanikpun says:

    Could you please forward my trouble to the AX development team?

    Dear Sir,

    First of all, my name is Wandee Wanikpun. I am general manager of Innoviz Solutions in Thailand. We are AX partner with the largest number of AX consultant in Thailand. I have been implementing AX since Damgarrd time, since version 2.5.  I am writing to you to let you know our difficulty in “deployment” of AX 2012. I strongly believed that this difficulty need to be addressed immediately among Microsoft’s Product team.

    One of our customer is using AX 2012 CU6. They recently had problem running the Inventory Closing (REG:114021111173205). Microsoft support team has been working on the bug fix for the past 2 months. Then we were told to install the “model” that consisted of 4 KB in customer’s test environment. What we found out in the model that Microsoft sent us is it was based upon the latest version of AX 2012. And it consisted of many fix for others issues as well. Obviously once we installed it on customer’s CU6, it crashed with our customization, as well as some Microsoft’s own’s code. This is because the model that Microsoft sent kind of force us to upgrade the application to the latest CU, whatever it will be. This would cost us to debug the whole application because of the errors, at least 2 weeks and another 1 week to retest the whole application. Microsoft engineer called me and tried to explain that it is Microsoft’s policy to send the model. There is nothing Microsoft can do to help.

    I told him that the way Microsoft support the bug fix will always trouble my customers because we always have additional customization for them. He told me that this is the risk the customer has to take once they decided to have customization. Vendor like us cannot afford to spend time to merge the application and fix the error every time Microsoft fix the bug. And it is not fair to the customer to pay for this service as well. Don’t you think?

    So, I am begging you; Microsoft AX product team, Microsoft AX develop team, to think of a new way to help fixing the bug that is more practical that what you are doing now.

    If you would like to discuss about this, feel free to call me anytime.

    Best regards,

    Wandee Wanikpun

    General Manager

    Innoviz Solutions Co., Ltd.

    888/93 9th fl., Mahatun Plaza Building,

    Ploenchit Rd., Lumpini, Patumwan,

    Bangkok 10330 Thailand

    Mob: +66 81 8148001

    Tel:    +66 2 6514542

    Fax:    +66 2 6514552

  5. Winston Hait - Dynamics AX says:

    Hi Wandee,

    Thank you for your post.  I wanted to let you know that this has been escalated directly to Dynamics AX support and they should be following up with you shortly.

    If you have any questions, please send me an e-mail directly at

    Thank you,

    Winston Hait

    Sr. Product Marketing Manager

    Dynamics AX

  6. Jacek Gawecki says:

    Is the Oracle Virual Box no longer supported for AX2012 R3 demo release?

  7. Julia Fu says:

    Hi Jacek,

    We only support Hyper-V. Other virtualization platforms are not supported by our demo VMs.

    Thank you,

    Julia Fu

    Sr. Product Marketing Manager

    Microsoft Dynamics AX

Comments are closed.

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