CCF = Operational Improvements

Lawrence is presenting CCF being less of a tactical solution and more the missing piece of the puzzle. Using MSF phases CCF can deliver iterative benefits to transform tactical to strategic in small steps: Execution – Operational improvements with quick and long term win approaches Deployment – Securing deployment and facilitating migration phases Stabilization –…

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Customer Care Framework

I am currently in Singapore doing some training on CCF. I joined Microsoft expecting to do this earlier and but for other engagements would have, so its great now to finally hear more about the framework. CCF is a unique solution, as far as I am concerned, that addresses productivity of customer interacting staff. Although…

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New toys and some business architecture

In addition to upgrading to the new Oakley Thump Pro‘s (finally) I have a couple of new software toys. The first is one that will enable me to folder synchronise – SyncToy v1.4 (now Vista enabled) The second is some new learning I am studying Microsoft Business Architecture (previously Motion): Motion Lite: A Rapid Application of…

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RFID ecosystem Presentation Grabs

Mick has a posting with the presentation (and the code) but here are a few grabs: Microsoft’s publication: The business value of RFID Example uses of RFID today: Vatican Apostolic Library Already, 50,000 volumes in the public reading rooms have been tagged with Texas Instruments’ Tag-it™ 13.56 MHz inlays that are compliant with ISO / IEC…

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MSMQ and SOA Conference RFID

I like queues. I used them first in 1997 for a electronic commerce project in the UK. I created a mini message pump that would read and forward messages in both directions. The service operated on multiple queues in pairs –  kind of like a in and out tray. This week Mick Badran and I were…

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ReadyBoost Compatibility

I purchased a USB stick at the weekend to speed up my ailing Sony A190. Unfortunately the ReadyBoost gamble didn’t pay off. Windows Vista ReadyBoost requires uniform behaviour of the memory – my transcend jetflash 110 has, apparently, got 128Mb fast memory and the rest I guess not so flash. The ReadyBoost FAQ can be…

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Agile Project Management Using Scrum

Thanks to eBay and www.PM-Audiobooks.com I purchased a scrum audio book. It’s taken me 8 months or so to finally get round to listening to it. Primed with a new opportunity to use Scrum I thought it pertinent to remind myself what enthused me in the first place. Note, my perception is that agile estimation…

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Microsoft SOA and Business Partner Conference

As an advocate of BizTalk I was interested in helping present with Mick, the ecosystem around RFID for this conference. With David Chappell coming along, and a bevy of talented folk its sure to be a great event! Thursday 30th November 2006 – SYDNEY Register now – places are limited On 30th November we are…

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List of BizTalk Persistance Points

From various ranger talks (and some suggestions from Bill Chessnut) I realised that persistance points were not always what you wanted (especially for performance reasons). NOTE: Call orchestration shapes do not cause persistance points so there is good reason to split large orchestrations into smaller ones (ie. orchestration modularisation/ratioanlisation) Here is the list of persistence points…

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Sydney Mobility

Last night I popped along to the Sydney Windows Mobility User Group. Very interesting stuff. I stayed just enough time to see some of the robotics development tools (on board CE robot) and a demo of barcodes a beta idea from Windows Live. The barcode is less of a barcode and more of a graphical…

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