Process Improvement Starts with a Blank Page!

So anytime you’re doing something more than once, there is an opportunity to do it better every consecutive time. Over my career, I’ve worked in a number of different project teams; software teams, hardware teams, software/hardware teams, even a marketing team! One thing that has been consistent about my experience in teams though, is that…

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Build the right feature, build the feature right!

So one of the key responsibilities of a Program Manager at Microsoft is to drive features. Features are the same as functions in some software nomenclature, and essentially, they map to something the software performs to satisfy a customer need. Now, over the course of my career as a software engineer, I’ve seen two major…

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What is Software + Services?

I came across this video today and really found it simple yet powerful. For me, the best part of this video is it puts a real context around the whole S+S story, which to date, has been pretty hard to decipher. The main takeaway as I see it, is that you can’t achieve everything you…

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