Manually Apply CRM Update Rollup to Single Tenant

In an enterprise CRM project, you might run into a large number of tenants in an environment since there are multiple teams working on the project. Not all of the teams want to have the patch apply to their tenant due to many reasons… My customer asked me if there’s a way for them to…


Determine the # of Outlook Client Users

I got another interesting question from my customer today.  How many users configured the CRM Outlook client?  Thanks to my PFE friend, KG, he provided us the SQL query to get that information.  To get the # of subscription clients in CRM, you may execute the query against the [ORGNAME]_MSCRM database below. select distinct MachineName…


Change CRM Organization Display Name

Customer asked me to see if they can change their CRM Organization Display Name. I didn’t pay attention to these small details in CRM therefore I don’t know. But I did some research and evaluated the impact of changing the name. So it’s possible to change the organization display name and the impact is minor…


Is WIF required for CRM 2011?

The customer asked me today if WIF is really required for CRM 2011 On-Premise deployment without using Claims-based authentication. Hmm… It’s a good question, I know it’s required for CRM 2011 but I don’t really know the reason behind why WIF is required for a pure AD on-premise deployment. So I did some research and pinged…


CRM 2011 – IE 7,8 9 Hangs

I ran into a problem today that CRM IE7, 8, 9 hangs after 30 minutes because I have many XmlHttpRequest calls on the form.  I found a blog on MSDN that helped me out and I believe all of the us as a CRM developer should pay attention to.  The title of the blog article…


CRM 2011 Performance Tuning Lesson Learned

Oh well, when it comes to tuning the CRM 2011 application, there are many things we can do.  The project that I am working on for the past two years is finally finished with performance tuning, I like to write down a few things that I learned from the tuning exercise just in case that…


Installing CRM Using SQL Server DNS Alias

In most enterprise Dynamics CRM project, the customer would like to install CRM using the SQL server DNS alias instead of the server name. One of the reasons for doing it is because they need to support their Disaster Recovery (DR) strategy.  CRM does not allow you to use the alias because the Environment Diagnosis…

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CRM 2011 Import: An existing connection was forcibly closed by the remote host

We ran into an issue when importing a solution to few of our environments.  The import failed and we received an error message telling us that “An existing connection was forcibly closed by the remote host.”  We have tried so many different approaches to solve this problem: making the solution smaller, updated timeout values, updated…


Slow Internet Explorer 7 (IE7) Performance

I am working on a global Dynamics CRM 2011 project and we are encountering performance issues on Internet Explorer (IE) 7.  I guess there are several options to tackle this problem. Option 1: If you customer is ok with upgrading all of the users to IE 8 or 9, they will see performance enhancements for…

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Chance to Get a free e-Copy of our CRM book!

Do you want to read our book for free?  Our publisher is giving away two free e-copies of our book, Microsoft Dynamics CRM 2011 New Features,  if you tell us one or more of features that make you want to own this book in the comments section below (on this post).  Two of the individuals…

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