BI as Business Insight

Proving that what you do has real impact.

Use Ranges/Bands for measuring Frequencies and visualizing Empirical Distributions

Scenario The majority of BI-related activities require measuring something on your business process. These measures usually relate to one of: Inputs to a business process (usually leading indicators, i.e. number of incidents occurring; volume of calls happening; duration of calls; number of transactions). How the process performs (i.e. number of tickets per analyst; time to… Read more