Dynamics CRM integration with SiteMinder via ADFS

It’s important that we integrate Microsoft products together with 3rd party identity providers. This allows us to execute on our mission to empower everyone on the planet to do more and achieve more. Understanding how we use federated identities to connect users with CRM services is critical to achieving this. This post will detail the…


Memory management for Dynamics CRM in a virtual environment – Part 2

After publishing the blog Memory management for Dynamics CRM in a virtual environment we received a lot of questions basically asking for more details, we will provide more information in this blog. One of the primary reason for doing virtualization is consolidation. Every Virtualization deployment is different from Hypervisor version to hardware and currently existing…

0

Memory management for Dynamics CRM in a virtual environment

We have been engaged with a customer to do a performance review, and they had no apparent issues of performance.  We set up performance counters on all machines and they were all within threshold. However the backend role machine showed interesting behavior. It had “Available memory” within threshold while “pages/ sec” far above threshold, other…

5

How to find which Active Directory security groups belong to your CRM deployment

Have you tried to locate the Active Directory security groups that belong to your Dynamics CRM deployment only to find results like this? First off, why would you ever get results like this?  Dynamics CRM 2011 installs 4 Active Directory Security Groups (PrivReportingGroup, SQLAccessGroup, ReportingGroup and PrivUserGroup) by default per deployment.  Some people think this…

14

CRM 2011 Service Principal Names (SPN) generation and usage

When we implement CRM 2011 we always hear or read the term Service Principal Name (SPN) for accurate Kerberos Authentication; however, sometimes understanding Kerberos Authentication is time consuming and needs experience. Sean has written a detailed blog explaining Kerberos Authentication here. Identifying the right SPNs can be daunting and it would be really nice if…

9

Kerberos in Load Balanced Environments

A very common topic we tend to get many questions on is delegation and troubleshooting delegation usually via one of the many topics that impact this: SPN’s, Kerberos, Load Balancers, 401 errors, etc. Many times detailed environment knowledge is required to make any conclusions, so rather than documenting a complex flowchart that covers every possible…

23

CRM E-mail Router w/ 5000+ users

As Dynamics CRM moves more and more into the Enterprise customer space, the PFE team often encounters scenarios that may not be documented, found in the Implementation Guide, etc., and this is a scenario I recently ran into while working with a customer.  Basically, the customer had a large number of users configured to use the…

2

Dynamics CRM Benchmark Service

Another one of the services that our team offers is the Dynamics CRM Benchmark Service.  This service takes advantage of the Performance Toolkit for Microsoft Dynamics CRM 2011 and is recommended for customers wishing to systematically test how their hardware and customized CRM solution will perform given expected system loads.  The service provides suggested performance…


Dynamics CRM & SQL 2012 Compatibility

Microsoft SQL 2012 RTM’d yesterday (link) and you’re probably wondering: “Can I upgrade my SQL Server instance to SQL 2012 if it hosts CRM databases?” and the answer is YES!  For CRM 2011 make sure you’ve installed update rollup 6 and for CRM 4.0 you should install update rollup 21 before upgrading.  After the upgrading…

0

CRM 2011 Server Setup Commonly Asked Questions

As customers are starting to plan for CRM 2011 installations and upgrades, we’ve begun to see questions regarding environment setups.  Here’s a list of the questions I’ve seen thus far:   Q: Are the CRM 2011 Report Extensions (commonly referred to as the “report connector”) an optional component? A: All installations now require the CRM…

40