Dynamics 365 Monthly Update-October 2018

Quick Links: Featured News | Updates and Releases | Additional News | Training Corner Featured News Dynamics 365 Customer Engagement Connection Security As of October 5, 2018, Dynamics 365 (online) version 8.2 in the Dynamics 365 Government environment requires connections to the Customer Engagement applications to utilize Transport Layer Security (TLS) 1.2 or higher. This…


Dynamics 365 Monthly Update-August/September 2018

Quick Links: Featured News | Updates and Releases | Additional News | Training Corner Featured News Microsoft Dynamics 365 Update Policy For customers who are currently running older versions of Dynamics 365, Microsoft will continue to provide you with the ability to schedule an update to the latest version and will send reminders to your…

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How to trigger a plug-in in Dynamics 365 Customer Engagement when Product License is updated in Office 365

In this blog, I will demonstrate how to trigger a plug-in in Dynamics 365 Customer Engagement when Product License is updated in Office 365 for a Dynamics 365 user. 1.    Write a simple plugin to update the field created in the previous steps using System; using System.Linq; using Microsoft.Xrm.Sdk; namespace Plugins { public class…

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Dynamics 365 Monthly Update-July 2018

Quick Links: Featured News | Updates and Releases | Additional News | Training Corner Featured News Modernizing the way we update Dynamics 365 To enable businesses everywhere to accelerate their digital transformation, Microsoft is continuously enhancing Dynamics 365 with new capabilities. As new product enhancements are added and performance improvements are made at a rapid…


Dynamics 365 Monthly Update-June 2018

Quick Links: Featured News | Updates and Releases | Additional News | Training Corner Featured News Dynamics 365 Versions As updates are deployed to the Dynamics 365 service, there are two separate versions that are tracked: App Version: Application version represents the binary version that is deployed to the Dynamics 365 servers. These updates contain…


Monitoring Dynamics 365 CE service health and messages using the Microsoft Office 365 Service Communications API

Hi Everyone! Recently I had a conversation with a customer regarding options to monitor Microsoft Dynamics 365 CE service health. In their particular case they needed greater visibility than the Office 365 Admin Center or Office 365 Mobile application provided. I find great value in both of these and as a Dynamics 365 Service Administrator…

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Dynamics 365 for Customer Engagement Slow Form Loads for One User

I recently helped out on an issue with slow Dynamics 365 form loads. It was somewhat unique because the poor performance was only observed for one user, for one entity type(PhoneCall). However, every PhoneCall record that the user opened had the issue. We started with a somewhat typical approach investigating business rules, JavaScript, synchronous retrieve…

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Dynamics 365 Monthly Update-May 2018

Quick Links: Featured News | Updates and Releases | Additional News | Training Corner Featured News Microsoft Dynamics 365 and GDPR The General Data Protection Regulation, or GDPR, is fundamentally about protecting and enabling the privacy rights of individuals Learn more about GDPR and Microsoft’s commitment to security at the Microsoft Trust Center. The Dynamics…


Dynamics 365 Monthly Update-April 2018

Quick Links: Featured News | Updates and Releases | Training Corner Featured News Microsoft Build Conference At Microsoft, we are helping our customers think about their business processes in new ways, so they can effectively engage with their customers, empower employees to be more productive, optimize their operations and digitally transform. Finished business applications are…