Three Obscure Dynamics CRM 2011 Hot fixes, Part One

Have you ever read about a new feature, or noticed in the latest Update rollup (UR) a feature, or even a fix, that didn’t really made a lot of sense to you!?  Working with enterprise customers I actually get to see the logic behind some of these, however still not all of them. Every time…


CRM 2011 Service Principal Names (SPN) generation and usage

When we implement CRM 2011 we always hear or read the term Service Principal Name (SPN) for accurate Kerberos Authentication; however, sometimes understanding Kerberos Authentication is time consuming and needs experience. Sean has written a detailed blog explaining Kerberos Authentication here. Identifying the right SPNs can be daunting and it would be really nice if…


RESOLVED: Unexplained Internet Explorer 302 Redirects to CRM 2011 Mobile Site

I recently worked with a customer who had end-users encountering a strange behavior where all attempts to access the main CRM 2011 web site were being being redirected to the CRM mobile site (../m/default.aspx).  While this is normal behavior when accessing CRM via currently unsupported browsers (Firefox, Safari, Chrome, etc.), what made this strange was…


Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 11

NEW UPDATE as of 10/22: Please note! UR11 Outlook Client packages: The Update Rollup 11 installer packages for the CRM 2011 Client for Microsoft Office Outlook (build 5.0.9690.2835) were removed from the Microsoft Download Center temporarily and replaced on Wednesday Oct. 17th with a new build: 5.0.9690.2838. The reason for the re-release was an issue being…


CRM Upgrade Best Practices

Updated on 8142013 – I removed the NumThreadsForIndexCreation registry key as there was an update rollup that removed the significance of that registry key and your organization importupgrade will actually fail if you use this NumThreadsForIndexCreation now.  We have this documented in KB 2714807. Sean McNellis, Ryan Anderson and I recorded a podcast (https://aka.ms/tndfbt) last…


Using Fiddler To Check For Kerberos Auth

Frequently I see customers trying to verify if their Kerberos settings (http://bit.ly/QOEvLF) are truly working or not.  In the past we’ve used tools such as NetMon, Kerbtray, Klist, and others to verify this however, recently I found a very simple way to test if Kerberos auth is working or not using Fiddler – a very…


Cleaning up CRM Sync Entry tables

UPDATE: DYNAMICS CRM 2011 UPDATE ROLLUP 15+ AUTOMATICALLY CLEANS UP SUBSCRIPTIONS OLDER THAN 90 DAYS – if you are running on CRM 2011 Update Rollup 15 or higher you DO NOT need to use this script. If you’re CRM system has been up and running for a long period of time and your users have…


Microsoft Dynamics CRM 2011 Update Rollup 10 Re-released

You may have noticed that the Update Rollup 10 build number was incremented on the Microsoft Download Center page for Microsoft Dynamics CRM 2011 Update Rollup 10. This is because the Update Rollup 10 packages were re-released on 10/4/2012. The original build number of Update Rollup 10 was 5.0.9690.2730. The build number of the re-release…