Monitoring Dynamics 365 CE service health and messages using the Microsoft Office 365 Service Communications API

Hi Everyone! Recently I had a conversation with a customer regarding options to monitor Microsoft Dynamics 365 CE service health. In their particular case they needed greater visibility than the Office 365 Admin Center or Office 365 Mobile application provided. I find great value in both of these and as a Dynamics 365 Service Administrator…

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Dynamics 365 for Customer Engagement Slow Form Loads for One User

I recently helped out on an issue with slow Dynamics 365 form loads. It was somewhat unique because the poor performance was only observed for one user, for one entity type(PhoneCall). However, every PhoneCall record that the user opened had the issue. We started with a somewhat typical approach investigating business rules, JavaScript, synchronous retrieve…

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Dynamics 365 Monthly Update-May 2018

Quick Links: Featured News | Updates and Releases | Additional News | Training Corner Featured News Microsoft Dynamics 365 and GDPR The General Data Protection Regulation, or GDPR, is fundamentally about protecting and enabling the privacy rights of individuals Learn more about GDPR and Microsoft’s commitment to security at the Microsoft Trust Center. The Dynamics…