Where did my scripts go? How to debug JavaScript in CRM 2011 post-UR15

Chances are, you’ve recently read our Dynamics CRM 2011 Update Rollup 15 overview, read our post covering “what you need to know about UR11CU”, or read a partner blog article discussing UR15.  Each of these highlights how UR15 continues to enhance user experience, be it via the Outlook client or web browser.  As a result,…

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CRM 2011 Email Router – NullReferenceException error

Lately I’ve been working with a customer on re-configuring their CRM Email Router, which also means addressing a few issues they currently are running into.  – Issue – In this case, the customer is using the “Email Router” configuration for incoming emails, meaning that users have their “E-mail access type – Incoming” set to E-mail…


CRM 2011 Platform Tracing – Registry vs. Windows PowerShell

Should we enable CRM tracing via the Registry or Powershell? Answer: It depends. Let me explain.  First, let’s talk about why you would turn on CRM Platform tracing.  If you encounter and error in CRM and you are not able to determine the resolution to the issue by the error message and\or downloading the platform…

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Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 15

Contents: Build number, Download Center Page, Master KB article CRM Premier Field Engineering Update Rollup Podcast CRM Update Rollup Collateral Page Update Rollup News! Cumulative Update Rollup changes OrgDbOrgSettings Tool Deferring database updates General Update Rollup notes Update Rollup packages available for download Update Rollup prerequisites Issues resolved by this Update Rollup Hotfixes and updates…

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6 Steps to Add a Deployment Administrator in Microsoft Dynamics CRM 2011

I received a call from one of my customers where when a Deployment Administrator, that was recently added, was receiving SQL errors when opening the Deployment Manager console.  The issue was the new Deployment Administrator did not have rights to the MSCRM_Config database.  TechNet has a series of pages, http://technet.microsoft.com/en-us/library/gg197626.aspx, that go through the steps…


Dynamics CRM Multi-Series Bar Charting – Returns Secondary Y-Axis

I was recently assisting a customer with some custom charting and dashboards in Microsoft Dynamics CRM 2011. One of their goals was to create a bar chart that allowed them to compare three currency fields by owner for the account entity. One of the features of creating multi-series charts in Microsoft Dynamics CRM is the…


Microsoft Dynamics CRM 2013 – Release Preview Guide is now available!

Bob Stutz posted a blog today highlighting the release of the Microsoft Dynamics CRM 2013 Release Preview Guide!  I recommend that you check out his blog post here and then download the Release Preview Guide for complete details! We are planning to continuously update this Get ready for the next release site with all the latest…

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Performance: Turn off HTC’s and IE Compat Mode mode with Dynamics CRM 2011

After applying update rollup 12 most of us will likely want to take advantage of a setting which disables HTC’s and allows CRM to take advantage of Internet Explorers latest standards based browser mode.  NOTE: This reference of HTC is not the mobile phone maker but instead DHTML behavior definitions used in IE5 and greater….

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Use PowerShell: build a redist folder to install Dynamics CRM 2011 without an internet connection

Most likely you’ve read Shawn Dieken’s wildly popular article on how to create a redist folder when installing CRM without an internet connection.  Today I was presented with a customer scenario where a server that should have had internet access did not and thus, we had to install without internet access.  No big deal, however…

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Script errors when adding documents via the SharePoint integration CRM UR12+

As you may know, Dynamics CRM 2011 has the ability to embed a SharePoint document library within certain record types.  After applying update rollup 12 most of us will likely want to take advantage of the ability to turn off HTC’s and tell Internet Explorer to use a standards based browser mode (look for an…

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