CRM 2011 Add-in causes Outlook to crash when used on Citrix XenDesktop environment

Today I am taking about a strange issue in a unique environment. Outlook crashes with CRM Add-in on Citrix XenDesktop. Crashes were random, affecting all users, experienced 8-10 times a day, while performing any core Outlook or CRM operation. Crashes were unpredictable as there were no pattern of repro steps which would lead to a…

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