Legacy Feature check and Custom Code Validation Tool Demos for Upgrade to CRM 2013

Are my customizations compatible with upcoming release of Dynamics CRM? This is one of the common question we support teams anticipate from many of CRM Online and On-Premise customers. We all know Fall’13 update is around the corner and may of the CRM Online customers have received email notification on upgrade schedule as part of…

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You have signed in with a user ID that cannot log into CRM. Contact your administrator to make sure that you have a valid CRM Online user account.

Today we are going to talk about the error received by a user when logging into CRM and how to overcome this error. User (tester two) tries to login to Microsoft Online Portal so he can access CRM online When he enters the credentials at https://portal.microsoftonline.com/ The following error is thrown: The error thrown is…

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CRM 2011 Add-in causes Outlook to crash when used on Citrix XenDesktop environment

Today I am taking about a strange issue in a unique environment. Outlook crashes with CRM Add-in on Citrix XenDesktop. Crashes were random, affecting all users, experienced 8-10 times a day, while performing any core Outlook or CRM operation. Crashes were unpredictable as there were no pattern of repro steps which would lead to a…

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