Get started with Dynamics 365 Service Scheduling

The new scheduling experience in Customer Service Hub is now live. It is powered by Universal Resource Scheduling and provides an efficient way to schedule resources for service activity. It considers the availability of employees, facilities, and, equipment to plan schedules accordingly. It also helps customer service organizations improve service quality by preventing over-scheduling. If…

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Release Notes for Universal Resource Scheduling, September 2018 – Dynamics 365 v. 9.1

Applies to Universal Resource Scheduling solution (version 3.1.0.xx), Field Service application (version 8.1.x.xx), Project Service Automation application (version 3.1.0.xx) On Dynamics 365 version 9.1.x)    We’re pleased to announce the latest update to Universal Resource Scheduling, powering the Customer Service, Field Service, and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and…

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Release Notes for Universal Resource Scheduling, September 2018 Dynamics 365 v. 9.0

Applies to Universal Resource Scheduling solution (version 2.4.5.xx), Field Service application (version 7.5.3.xx), Project Service Automation application (version 2.4.6.xx) On Dynamics 365 version 9.0.x)    We’re pleased to announce the latest update to Universal Resource Scheduling, powering the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and requests.   This…

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Release Notes for Field Service and Project Service Automation Update Release 8

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x   We’re pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on…

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What’s new in Universal Resource Scheduling for Dynamics 365 June 2018 Update

Applies to Universal Resource Scheduling solution (version 2.4.3.xx), Field Service application (version 7.5.1.xx), Project Service Automation application (version 2.4.4.xx) On Dynamics 365 version 9.0.x)   We’re back with Universal Resource Scheduling June 2018 Update! As always, we focus on our customers in these updates with improvements in user experience, feature discoverability, stability, performance, and highly…

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Release Notes for Field Service and Project Service Automation Update Release 7

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x We’re pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on…

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Universal Resource Scheduling – Extensibility Documentation Released!!!

We are extremely excited to announce the availability of official Universal Resource Scheduling (URS) documentation for scheduling extensibility!         First, check out the document that offers context and a deep overview of scheduling extensibility. Next, there’s a sample walkthrough you can follow step-by-step. This will help you learn how to implement extensibility…

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Universal Resource Scheduling – Requirement Calendar

Applies to: Field Service for Dynamics 365 v 6.1 and above, Project Service Automation for Dynamics 365 v 1.1 and above, and Universal Resource Scheduling (URS) solution on Dynamics 365 8.2x and 9.0x   In this blog post, we will review the requirement calendar’s role in creating requirement details, along with the time zone that…

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Release Notes for Field Service and Project Service Automation Update Release 6

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x We’re pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on…

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What’s new in Universal Resource Scheduling for Dynamics 365 May 2018 Update

Applies to Universal Resource Scheduling solution (version 2.4.2.xx), Field Service application (version 7.5.x.xx), Project Service Automation application (version 2.4.3.xx) On Dynamics 365 version 9.0.x) Once again, the Universal Resource Scheduling dev team has been hard at work constantly looking to improve the product! Continuing our theme for our update releases, Universal Resource Scheduling May 2018…

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