Debugging custom JavaScript code in CRM using browser developer tools

You can use JavaScript in Microsoft Dynamics CRM to perform actions in form scripts, command bar (ribbon) commands, and web resources. More information: Use JavaScript with Microsoft Dynamics CRM Each browser provides you with a debugging tool to help you debug your custom JavaScript code natively in the browser. Typically, you activate debugging in your…


Identifying Your Microsoft Dynamics CRM Online Administrator(s)

For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1: Login to your CRM organization (as shown below) and click on the Advanced Find located on the top toolbar as shown below. Step 2: On the Advanced Find page, click the Look…


Managing Email notifications in Microsoft Dynamics CRM Online

For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1:Login to your CRM organization (as shown below) Step 2: On the left hand top corner, click the drop down icon (next to the Microsoft Dynamics logo), then click Settings. Step 3: On…


Using Teams to Solve Complex Record-Sharing Scenarios

I had two enterprise customers this week who both had similar security requirements, and both sets of requirements were solved with a similar pattern that I thought you might find useful. Imagine your company organizes itself into different groups, and the work of each group needs to remain segregated from the work of the other groups….


RELEASE: Scalable Security Modeling with Microsoft Dynamics CRM 2011

On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011, which is available for download from the Microsoft Download Center. Microsoft Dynamics CRM offers a wide range of security modeling features, and it is important to choose the most appropriate approach to…


Where Did the CRM Resource Center Go?

Hi everyone, I manage the Dynamics CRM Resource Center (recently renamed the Customer Center), and I’ve noticed some questions about how users should get to the site and access help from within the CRM application.  While the product’s site map no longer includes a direct link to the Customer Center, there are still two easy ways…


Technical Article: Control Which Browsers Your Organization Supports

Many people are excited about being able to use browsers other than Internet Explorer with Microsoft Dynamics CRM. This is now possible with the Microsoft Dynamics CRM 2011 Update Rollup 12 or the Microsoft Dynamics CRM December 2012 Service Update. One thing to note though, with this change, your form scripts could break due to…


New home page for the Dynamics CRM Resource Center

The Dynamics CRM web team has updated the home page for the Resource Center help and support site. Through user research and other sources, we listened to what you needed, and built a page based on that. You’ll notice the design is much simpler, much less busy. Business users should now be able to find…


Vote for the Changes You’d like in Microsoft Dynamics CRM

Here on the Microsoft Connect site are the most popular CRM suggestions posted to date for the Microsoft Dynamics CRM team to consider as they work on version next: Is your voice being heard? You can start here: To sign up for other Microsoft Dynamics suggestion programs, go to the Connection Directory and select the…


Web Resources Generated During Upgrades: Don’t Ship Them!

Since Microsoft Dynamics CRM 2011 shipped, it has been common practice for ISVs to upgrade their development organizations from CRM 4.0 to 2011 so that they can ship their customizations via solutions. After upgrade, most of you may have already noticed that some newly upgraded orgs contain web resources in the default solution that were…