RELEASE: ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management

On behalf of CRM Content Publishing, I am pleased to announce the release of the white paper, ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management, which is available for download from the Microsoft Download Center. As Microsoft Dynamics CRM continues pushing towards the enterprise space, it becomes increasingly important to support the requirements…

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Technical Article: Control Which Browsers Your Organization Supports

Many people are excited about being able to use browsers other than Internet Explorer with Microsoft Dynamics CRM. This is now possible with the Microsoft Dynamics CRM 2011 Update Rollup 12 or the Microsoft Dynamics CRM December 2012 Service Update. One thing to note though, with this change, your form scripts could break due to…

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Introduction to the Activity Feeds Solution

With Activity Feeds in the marketplace for several weeks now, we’re learning more about what customers need in terms of documentation supporting the feature. We’ve seen lots of interest in information about how to determine whether Activity Feeds could be useful feature for a given customer, how to get it, set it up, and customize…

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Customers win with Microsoft Dynamics CRM

Throughout this month, we revealed some of the pain points we’ve heard about Salesforce.com from their current and former customers, many of which have already switched to Microsoft Dynamics CRM. As we shared these facts, we have regularly heard from Microsoft Dynamics CRM customers that continue to express how the familiar, intelligent and connected experiences…

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Solutions & Release Management

Today’s guest blogger is CRM MVP Ayaz Ahmad who is a CRM Architect and Senior Consultant for CSG Services Pty Ltd, the largest Australian owned and leading publicly listed ICT provider in the country. He is also the owner of the MSCRM User Group in Pakistan. Microsoft Dynamics CRM 2011 comes with a brand new…

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Released! Customer Care Accelerator for Microsoft Dynamics CRM 2011

The Customer Care Accelerator for Microsoft Dynamics CRM 2011 officially went out the door for folks today and it is now available publicly. You can head over to Microsoft Pinpoint and pick it up here or you can find it on the Dynamics Marketplace here. As a bit of a teaser… here are two screen…

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Troubleshooting Solution Import for your Upgraded Microsoft Dynamics CRM 2011 Organization

So you have upgraded your Microsoft Dynamics CRM 4.0 organization to Microsoft Dynamics CRM 2011, and you intend to export all upgraded customizations and import them in each of your development/test organizations so that your team can unleash all their creativity by designing new customizations and trying out new extensibility features. Transporting all your upgraded…

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Announcing the Customer and Partner Relationship Management Portals!

I am excited to announce the release of the Customer Portal and Partner Relationship Management (PRM) Portal solutions for Microsoft Dynamics CRM 2011! They can be downloaded from the Microsoft Dynamics Marketplace at: Customer Portal for Microsoft Dynamics CRM 2011 Partner Relationship Management Portal for Microsoft Dynamics CRM 2011 These solutions are the graduated replacements…

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Internal storage of SiteMap and Form customization in managed solution packages

Solution is a fantastic feature that will be released with the Microsoft Dynamics CRM 2011. Refer to this blog for its introduction: CRM 2011 solutions buisness apps on Steroids. SiteMap and Form customization management is built on top of the CRM 2011 solution infrastructure. One of the customer feedbacks with the current SiteMap and Form…

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Microsoft Dynamics CRM 2011 on YouTube

We’ve been playing around with YouTube as a destination for Microsoft Dynamics CRM Videos for a couple of months. The site now has five videos that you might find interesting at https://www.youtube.com/user/MSdynamCRM. Feel free to subscribe or friend the site to keep up on the release in the coming weeks. The first video about Microsoft…

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