CRM Documentation Strategy

Convergence begins this weekend and we would like to take this opportunity to help you find the information you need for Microsoft Dynamics CRM. Amy Lanfear and Amy Langlois will be offering an interactive session called “Finding Help When & Where You Need It: Microsoft Dynamics CRM Documentation, Resources & Communities”. This session will be…

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Unlock the Voice of your People

We get a lot of questions from customers about the value of social capabilities in business applications.  They’re skeptical.  They tell us that before they invest in social tools, they want to be sure they’re giving their teams greater power to make a difference.  What they don’t want is to add more noise to the…

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Microsoft Dynamics CRM top sites and downloads ~ 2011

Top Sites and Downloads Whether you’re interested in an online or on-premises solution, Microsoft Dynamics CRM 2011 has you covered. Check out these resources to help you create the perfect experience for your business. Note: This web site is designed to be printable for your distribution needs. Microsoft Dynamics CRM http://crm.dynamics.com/ ~ The Microsoft Dynamics…

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Microsoft Dynamics CRM 2011 on YouTube

We’ve been playing around with YouTube as a destination for Microsoft Dynamics CRM Videos for a couple of months. The site now has five videos that you might find interesting at https://www.youtube.com/user/MSdynamCRM. Feel free to subscribe or friend the site to keep up on the release in the coming weeks. The first video about Microsoft…

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Get Connected with the Microsoft Dynamics CRM Group on LinkedIn

CRM MVP and guest blogger, Neil Benson at Customery provides the tip of the day for our readers. I visited the offices of a new prospective customer recently and at the end of our meeting I handed my business card to the prospect. “It’s OK,” said Matthew, “I don’t need your card, we’re already connected…

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CRMUG Workshop – Social Networks: Time Drain or Business Gain?

10/15/2009, 1:30 PM -  3:00 PM Eastern Daylight Time As Facebook users surpass 200 million, and Twitter obtains another round of funding that values the (non-revenue producing) social network at $1 billion, many are left scratching their heads. If you are trying to figure out the value of social media to your professional development, this…

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Vote: 24 Hours to Build an xRM Application, You Decide on the Application, We Build it

Next week WPC 2009 begins in New Orleans. In between sessions and meetings we’ll post updates from the show. If you’re not going you can still participate and here’s how: starting on Monday at 4:30 PM CDT Reuben Krippner, Nikhil Hasija, Bryan Nielson and I will have 24 hours to build an xRM application and…

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Dynamics Forums updated to the MSDN Forums 3.x Platform

If you’ve visited the Dynamics Forums lately you will be familiar with this new look and URL. The three CRM Forums; CRM, CRM Deployment, and CRM Development are still the same in name but there is a lot of new functionality and the posts should show up much faster. The top answerers are usually filled…

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