It’s official, new Microsoft Dynamics CRM and Silverlight book is OUT!

Guest blogger and CRM MVP Julie Yack has a one_line bio; Mom.Wife.Nerd.MVP nerd. You can catch up with her many CRM activities on her blog The never boring life of Me. Both Dave and I have worked for the “BIG” publishers and while there’s nothing wrong with that, one day we decided that we could…

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Microsoft Dynamics CRM Shines in the Big Apple!

I just wrapped up my presentation and meetings at CRM Evolution 2011 in New York City and was energized by the conversations I had with analysts, partners, customers, and prospects. It was an interesting time to be in NYC. On Monday I decided to spend some time walking around the city. It was a beautiful…

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Microsoft recognized by Gartner as a Leader and Visionary in Sales Force Automation

We are pleased to see Microsoft acknowledged by Gartner as a Leader for the on-premises version of Microsoft Dynamics CRM and as a Visionary for Microsoft Dynamics CRM Online, in the latest Gartner Sales Force Automation Magic Quadrant. This year, Gartner chose to evaluate Microsoft Dynamics CRM on-premises and online as separate products. According to…

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CRM Case Study: Magma Design Automation

New public case study on Magma Design Automation and an excellent audio recording, complete with compelling value metrics.  Here are some highlights: Reduction in IT administrative workload: Two-thirds Reduction in customer support calls:  50 percent Reduction in internal support tickets:  80 percent Savings in software licensing costs:  More than 70 percent Savings in support costs: …

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Microsoft Dynamics CRM at the 2011 Worldwide Partner Conference

The 2011 Microsoft Worldwide Partner conference is in full swing and it has been an exciting event for the Microsoft Dynamics CRM team. Yesterday in his keynote address to more than 15,000 attendees, Kirill Tatarinov highlighted the continued and unrivaled growth experienced by the Microsoft Dynamics CRM, now at more than 30,000 customers and 2…

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Why is Salesforce.com So Worried about Microsoft?

Salesforce.com spends a lot of time bashing Microsoft. Their CEO, Marc Benioff, can’t stop talking about us, whether in customer events or on their financial analyst calls. Their sales force tries desperately to spread FUD (fear, uncertainty, and doubt) about Microsoft, giving slick “hit pieces” to prospects with a slanted perspective and dubious claims. All…

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CRM MVPs Make Dynamics Most Influential People Top 100 list

A number of our CRM MVPs were recognized as Microsoft Dynamics Most Influential People Top 100. This annual list consists of influential people for all of the Microsoft Dynamics products, not just Microsoft Dynamics CRM. Microsoft Dynamics is a suite of integrated business management solutions for financial, supply chain and customer relationship management. The Most…

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Statement of Direction for Microsoft Dynamics CRM 2011

I had it on my plate to review this document but the good folks at Sonoma beat me to it… again. So I pinged my good friend and CRM MVP Mike Snyder and got permission to repost it here for those of you who aren’t reading the Sonoma Partners blog regularly. We just got our…

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CRM MVPs talk about the MVP Program

As part of the Microsoft MVP Global Summit this year we took the time to sit down with some Microsoft Dynamics CRM MVPs and create this video. We seek to recognize the best and brightest from technology communities around the world with the Microsoft Most Valuable Professional (MVP) Award. These exceptional community leaders come from…

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Announcement: Microsoft Dynamics CRM 2011 Developer Training Kit

I’m very excited to announce the availability of Microsoft Dynamics CRM 2011 Developer Training Kit. It’s a great collection of materials that allows .NET developers to learn the development features of Microsoft Dynamics CRM and helps them build applications using Microsoft Dynamics CRM 2011 and CRM Online. Download the training kit here: Microsoft Dynamics CRM…

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