Telling Incredible Customer Stories

A great post from David Pennington in our Product Marketing Group Working in marketing on the Microsoft Dynamics CRM team means I get to work with a lot of amazing and unique customers and find out ways that they are benefitting from using our solutions. I have the great fortune of learning about these companies…


Using InaPlex Inaport for data integration with Microsoft Dynamics CRM

Guest blogger CRM MVP Neil Benson of Customery talks about a toolset that he recommends to his CRM implementation friends and partners. Neil is also an Administrator for the Microsoft Dynamics CRM group on The Medical Physics department at a hospital trust in London needed to replace an ageing medical device asset management system….


It’s official, new Microsoft Dynamics CRM and Silverlight book is OUT!

Guest blogger and CRM MVP Julie Yack has a one_line bio; Mom.Wife.Nerd.MVP nerd. You can catch up with her many CRM activities on her blog The never boring life of Me. Both Dave and I have worked for the “BIG” publishers and while there’s nothing wrong with that, one day we decided that we could…


Microsoft Connect ~ Your Feedback Improving Microsoft Dynamics CRM

Our guest blogger today is CRM MVP Rhett Clinton, an expert Microsoft CRM Technical Consultant, with extensive experience in leading CRM projects and developing Microsoft CRM solutions since 2004. He is a Microsoft Certified Business Management Solutions Professional (Developer for MS CRM), a Microsoft Certified Professional Developer (MCPD) and a Microsoft Certified Solution Developer (MCSD)….


Microsoft Dynamics CRM – Building Consistency into Free Form Text Fields

The following is a guest blog post by Dynamics CRM MVP Jerry Weinstock who is the Business Development Manager at CRM Innovation. Jerry has been working with CRM since the 1.2 release in 2003. CRM Innovation builds Email, Marketing and Event Management solutions for Microsoft Dynamics CRM. Twitter: @crminnovation. In Microsoft Dynamics CRM there are…


A Codeless Address Finder Using Filtered Lookups

Today’s guest blogger is CRM MVP Leon Tribe. You can follow him on his wildly popular blog, Leon’s CRM Musings. A bit of a mouthful of a title but, basically, I am going to show how to set up a codeless set of dynamic picklists (now called option sets) by ignoring option sets and using…


The CRM Journey – What’s next?

This guest post written by Ryan Toenies is presented by MVP Mike Snyder, co-founder of Sonoma Partners. Chances are if you are reading this blog post you already use a CRM system. The biggest change in CRM over the last couple of years has been the transformation to the Cloud. Even if you still run…


Microsoft Dynamics Mobility and HTML5 ~ the future of Web Apps

CRM MVP Jim Wang is an application architect at Computer Sciences Corp (CSC) talks about some of the changes and opportunities available though HTML5. For more see our supported browsers and devices. Microsoft Dynamics CRM Mobility enables workforces to have access to their Dynamics CRM/ERP data through mobile devices any time, any where. This program…


From the CodePlex Toolbox: View Layout Replicator

Guest blogger and CRM MVP Donna Edwards regales us with insight into a free tool she picked up on Codeplex. I was working on customizing a Microsoft Dynamics CRM Online system today. Part of the change was to adjust the various Views of several entities so I thought I would try out the View Replicator…


Creating an Elegant Codeless Universal Search

Guest blogger and CRM MVP Leon Tribe shares with us his one of his favorite customizations for the Microsoft Dynamics CRM product. Leon is a CRM consultant and trainer who also blogs prolifically at Leon’s CRM Musings. About a month ago I gate crashed Cloudforce, the Salesforce promotional roadshow. When I was not on their…