New naming conventions for Microsoft Dynamics CRM updates

We’re changing the way we name product updates to make things simpler and to unify our approach for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM (on-premises). Finding and understanding version numbers To understand the new naming conventions, let’s first take a look at version numbers in CRM. To find your version number, in the…

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Identifying Your Microsoft Dynamics CRM Online Administrator(s)

For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1: Login to your CRM organization (as shown below) and click on the Advanced Find located on the top toolbar as shown below. Step 2: On the Advanced Find page, click the Look…

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CRM Documentation Strategy

Convergence begins this weekend and we would like to take this opportunity to help you find the information you need for Microsoft Dynamics CRM. Amy Lanfear and Amy Langlois will be offering an interactive session called “Finding Help When & Where You Need It: Microsoft Dynamics CRM Documentation, Resources & Communities”. This session will be…

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Customizations in the December 2012 Service Update

With the December 2012 Service Update, we introduced a modern application experience focusing on a clean user experience and great visual appeal. Highlights: New forms focused on the data that matters Seamless inline edits Integrated business processes to guide end users to get their job done Eliminated popups This is great, but you might wonder…

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Auto Save for Updated User Experience Forms in December 2012 Service Update

One of the main goals for the December 2012 Service Update release is to have a clean and modern user experience. Modern applications are moving to an implicit save model and we need to adapt to that model. With the new updated forms, we have introduced the capability of auto save and that is what…

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Script Errors After the December 2012 Service Update

Before your Microsoft CRM Online organization is updated to the December 2012 Service release we hope you have taken steps to address potential issues which could cause form scripts to break. Information about how to prepare was published last summer in the following blog posts: Resolve Breaking Script Issues When Upgrading Microsoft Dynamics CRM Microsoft…

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Web Resources Generated During Upgrades: Don’t Ship Them!

Since Microsoft Dynamics CRM 2011 shipped, it has been common practice for ISVs to upgrade their development organizations from CRM 4.0 to 2011 so that they can ship their customizations via solutions. After upgrade, most of you may have already noticed that some newly upgraded orgs contain web resources in the default solution that were…

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FAQ for Customer and Partner Portals

Customer Portal and Partner Relationship Management Portal solutions are the graduated replacements of the portal Accelerators for Microsoft Dynamics CRM. They provide businesses the ability to deliver portal capabilities to their customers and partners while tracking and managing these interactions in Microsoft Dynamics CRM. Both portals run on Windows Azure or on on-premise web servers…

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Driving Success with the New Microsoft Dynamics Marketplace!

On January 17th we launched Microsoft Dynamics CRM Online in 40 markets and 41 languages, fundamentally changing the shape of the on-demand CRM category around the world.  On the same date, we launched the new Microsoft Dynamics Marketplace (http://www.microsoft.com/dynamics/marketplace), available and localized in 20 markets: Australia, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Germany, France, India,…

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Microsoft Dynamics CRM 2011 Chatter in the Microsoft Forums

I’m monitoring the Microsoft Dynamics CRM 2011 Beta forum on Microsoft Forums and there is a lot of great activity. If I were just about to install the Beta I’d start by scanning this site to see what other people are saying about this install. Here is a snapshot of the site: There’s nothing better…

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