Microsoft Dynamics Marketing service will be discontinued, and learn what’s coming next.

Last year, we announced that Microsoft Dynamics Marketing would no longer be sold to new customers starting November 2016. Microsoft has made the decision that Microsoft Dynamics Marketing will be discontinued as of May 15, 2018. With the discontinuation of service, Microsoft suggests customers explore a few options that may serve their on-going marketing needs,…

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3 easy ways to a better mobile experience with Dynamics CRM 2016

Level up your mobile experience with these new features in Microsoft Dynamics CRM 2016: Custom controls—like switches, input masks, and the pen control—to help you create a more intuitive interface for your users Form preview for mobile devices so you can see how your changes will look on tablets and forms before you save them…

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Preview feature: Voice of the Customer surveys

Voice of the Customer surveys is out of preview and is now a feature in Microsoft Dynamics CRM Online 2016 Update 0.1. With Voice of the Customer, you can create and send out surveys to get feedback from your customers about your products or services. Respondents can take the surveys on a phone, tablet, or…

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Collaborate across your organization with Office 365 Groups

Office 365 Groups are a shared workspace for email, conversations, files, and events where group members can collectively get stuff done.  You can use groups to collaborate with people across your company, even if they don’t have access to Microsoft Dynamics CRM Online. For example, you can create a group for your sales team and…

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SSL v3.0 & Microsoft Dynamics

The SSL 3.0 vulnerability referenced in the Security Advisory 3009008 , also known as “Poodle”, has received a significant amount of attention. While the discovered issue is specific to SSL 3.0, many customers are wondering whether this affects Microsoft’s offerings, specifically Microsoft Dynamics online services. Microsoft Dynamics Online Services Status Microsoft Dynamics has completed some…

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License types in Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online

With the release of Microsoft Dynamics CRM 2013 and the Microsoft Dynamics CRM Online Fall ’13 Update, Microsoft has introduced a new multi-tiered licensing model that extends the licensing flexibility that is currently offered to on-premises customers and introduces the same level of flexibility for online customers. Key benefits that customers can expect from the…

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Announcing the CRM 2013 Customer Center, Implementation Guide and SDK!

Check out all the great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases! Information for end-users  Go to www.crmcustomercenter.com All new Customer Center! Getting Ready page to help prepare people for the release! eBook:What’s Changed in CRM 2013 eBook: Bring in…

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RELEASE: Scalable Security Modeling with Microsoft Dynamics CRM 2011

On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011, which is available for download from the Microsoft Download Center. Microsoft Dynamics CRM offers a wide range of security modeling features, and it is important to choose the most appropriate approach to…

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RELEASE: ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management

On behalf of CRM Content Publishing, I am pleased to announce the release of the white paper, ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management, which is available for download from the Microsoft Download Center. As Microsoft Dynamics CRM continues pushing towards the enterprise space, it becomes increasingly important to support the requirements…

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CRM for Outlook Configuration Troubleshooting Wizard updated with new solutions

In April we introduced the Outlook Configuration Troubleshooting Wizard. Since then we have incorporated several changes to increase the number of issues it can help you resolve.  We highly recommend using this resource if you encounter an error configuring the Dynamics CRM Outlook Client. Please also continue providing feedback if you find a solution that…

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