Updated Whitepaper – Optimizing and Maintaining a Microsoft Dynamics CRM 2011 Server Infrastructure

The Microsoft Dynamics CRM Enterprise Content Team is pleased to announce the latest release of the white paper Optimizing and Maintaining a Microsoft Dynamics CRM 2011 Server Infrastructure, which is available for download here or accessible online via TechNet. What’s New in this Release? Primary updates include new information about optimizing the performance of: Queries…

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Update Rollup 21 for Microsoft Dynamics CRM 4.0

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 21 on Thursday, February 9, 2012. The links below will take you to the necessary information about Update Rollup 21. Microsoft Download Center: http://www.microsoft.com/download/en/details.aspx?id=28799 Microsoft Knowledge Base Article: http://support.microsoft.com/kb/2621054 General details about Update Rollup 21 Update Rollup 21 is cumulative. …

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"Thank You" to my Customers, Partners and Friends by Brad Wilson

What a journey it’s been over the past six years!  … from the ground-breaking CRM 3.0 release, to full multi-tenancy with CRM 4.0, and the amazing user experience of CRM 2011… with the launch of CRM Online in 2008, a global roll-out in 2011, and six more Online service updates along the way … and…

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Personalizing Reports for Microsoft Dynamics CRM Online

Microsoft Dynamics CRM 2011 has excellent reporting capabilities. Customizers have the option to create SSRS reports using SQL or CRM’s querying language, FetchXML, in on premise deployments. Customizers must leverage FetchXML to create SSRS reports in online deployments for improved security and performance. ISVs should consider creating reports using FetchXML to reach the broadest audience….

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Getting started guide for business users

We know that new users of Dynamics CRM often have a lot to contend with when they start trying to get their work done on a daily basis in the software. We think those first few days could be a bit easier to adjust to if more information is available about how to use the…

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Introduction to the Activity Feeds Solution

With Activity Feeds in the marketplace for several weeks now, we’re learning more about what customers need in terms of documentation supporting the feature. We’ve seen lots of interest in information about how to determine whether Activity Feeds could be useful feature for a given customer, how to get it, set it up, and customize…

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Data…. The New Marketing Creative

Data. You’ve got a LOT of it. You use it every day for reporting and analysis to determine effective campaign management to your clients and prospects. But with 600 Tweets, 20,000 Bing searches, and 700 Facebook posts per second, marketers are no longer in control of their brands, thanks to the real-time web. But that…

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Data management for Activity Feeds entities

We just released Activity Feeds for Microsoft Dynamics CRM. With most new features come the additional amount of data introduced with it and this is also true for Activity Feeds. Every time a user creates a post or a comment, a record is created. Every time an auto post is generated, another record is created….

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Update Rollup 20 for Microsoft Dynamics CRM 4.0

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 20 on Thursday, November 10, 2011. The links below will take you to the necessary information about Update Rollup 19. Microsoft Download Center: http://www.microsoft.com/download/en/details.aspx?id=28011 Microsoft Knowledge Base Article: http://support.microsoft.com/kb/2550098 General details about Update Rollup 20 Update Rollup 20 is cumulative. …

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Configuring & Using “Dynamics CRM” Mobile App

Dynamics CRM Mobile App is recently released to the windows phone Marketplace. Here, in this article, I’ll try to explain how to take configure the app against your CRM Online & IFD organizations and its high level capabilities to use from the phone. Configuring “Dynamics CRM” for your organization: You can find “Dynamics CRM” app…

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