Technical Article: Control Which Browsers Your Organization Supports

Many people are excited about being able to use browsers other than Internet Explorer with Microsoft Dynamics CRM. This is now possible with the Microsoft Dynamics CRM 2011 Update Rollup 12 or the Microsoft Dynamics CRM December 2012 Service Update. One thing to note though, with this change, your form scripts could break due to…

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Testing your Microsoft Dynamics CRM 2011 Apps

You have a fantastic App for Microsoft Dynamics CRM 2011 and you want to list it on the Microsoft Dynamics Marketplace and/or achieve certification. Good news! The software test that you have to take is self-administered and is available now for you to give it a try. Do note that several of the sites mentioned…

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A New First for Microsoft Dynamics CRM ~ Update 12 Podcast

For the first time, Microsoft Dynamics CRM Premier Field Engineering team has released a podcast regarding Update Rollups, specifically Update Rollup 12.  In it I describe how CRM Update Rollups are produced, how they work, popular methods of client rollup deployment, and the need for testing any changes in your pre-production environments before introducing change into your…

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Microsoft Dynamics CRM 4.0 - xRM Application Scalability Study

The CRM Engineering Excellence team is pleased to announce the release of the white paper, Microsoft Dynamics CRM 4.0 – xRM Application Scalability Study, which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=7aab3172-43e2-4a88-9d05-d933962001d4 This paper describes the details and results of a benchmark testing effort around the multi-tenancy and xRM capabilities of…

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Best practices for refreshing a Microsoft Dynamics CRM test environment

Today’s guest blogger is CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective. For high availability Microsoft Dynamics CRM deployments, it is recommended that you have additional environments for test, Dev, and QA, so you can manage changes to your configuration without impacting users. This is also a good idea for disaster recovery, so if…

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Develop Better CRM Implementations Using Simulations

Today’s guest blogger is CRM MVP George Doubinski. Reality check Recently my family spent some time in Fiji and our stay included a Fijian village tour. Kids were overwhelmed and amused by locals demonstrating olden arts of tribal dance; bare feet palm abseiling and cracking coconuts with bare hands. Did the performances look real? Absolutely….

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Performance Testing using DbPopulator

DbPopulator is a tool used by MSCRM performance team to populate different types of data (qualitatively and quantitatively) in the MSCRM test boxes for performance testing. This tool is available as part of CRM Performace Toolkit (download available in http://www.codeplex.com/crmperftoolkit) and can be used to test SDK Create performance. I will describe how we can…

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Performance Study - Dynamics CRM 4.0 WAN Performance using Cisco Wide Area Application Services

The MS CRM E2 and Dynamics Premier Field Engineering team, working in conjunction with Cisco Systems, Inc., recently completed a series of benchmark tests to determine the impact of Cisco’s Wide Area Application Services (WAAS) appliance on the performance of Microsoft Dynamics CRM 4.0 across different network profiles: 80ms – 0.1% packet loss – 512K…

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Testing on Titan continues

The Microsoft Dynamics CRM team continues to test the Titan pre-releases inviting partners to download the Virtual PC image of the beta product.  Microsoft Partners can download the Microsoft CRM Titan VPC and a ‘What’s New’ training manual from: https://mbs.microsoft.com/partnersource/products/mscrm/. I want to make sure that partners know that you should not be using this release for production…

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Leveraging Our Automation – An Overview of CRM Titan Build Verification Tests

In order to ensure a high quality of each build, we run our Build Verification Tests (BVT) automated suite every Monday, Wednesday and Friday. The goal of a BVT test is to verify the basic functionality of the product. First, let me explain the deployment of this test environment. We use an 8-machine environment, with…

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