License types in Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online

With the release of Microsoft Dynamics CRM 2013 and the Microsoft Dynamics CRM Online Fall ’13 Update, Microsoft has introduced a new multi-tiered licensing model that extends the licensing flexibility that is currently offered to on-premises customers and introduces the same level of flexibility for online customers. Key benefits that customers can expect from the…

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Announcing the CRM 2013 Customer Center, Implementation Guide and SDK!

Check out all the great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases! Information for end-users  Go to www.crmcustomercenter.com All new Customer Center! Getting Ready page to help prepare people for the release! eBook:What’s Changed in CRM 2013 eBook: Bring in…

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Using Teams to Solve Complex Record-Sharing Scenarios

I had two enterprise customers this week who both had similar security requirements, and both sets of requirements were solved with a similar pattern that I thought you might find useful. Imagine your company organizes itself into different groups, and the work of each group needs to remain segregated from the work of the other groups….

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RELEASE: Scalable Security Modeling with Microsoft Dynamics CRM 2011

On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011, which is available for download from the Microsoft Download Center. Microsoft Dynamics CRM offers a wide range of security modeling features, and it is important to choose the most appropriate approach to…

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RELEASE: ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management

On behalf of CRM Content Publishing, I am pleased to announce the release of the white paper, ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management, which is available for download from the Microsoft Download Center. As Microsoft Dynamics CRM continues pushing towards the enterprise space, it becomes increasingly important to support the requirements…

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Excessive and Systematic Use of Sharing in Microsoft Dynamics CRM

Background The authorization model in Microsoft Dynamics CRM is sophisticated and dynamic. Traditional Access Control Lists (ACL) patterns may offer also Role-based security with a granularity down to individual records and even fields. Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online also provide this capability, but a key difference is that Microsoft Dynamics CRM relies…

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Optimal Use of Transactions within Microsoft Dynamics CRM Plug-ins

By default, Microsoft Dynamics CRM 2011 plug-ins that are triggered by the same event run within the same SQL Server database transaction, as do any related calls to the SDK. For example, both the creation of an account and a subsequent call to the SDK to generate a related task to welcome the customer would…

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RELEASE: Using Multi-tenancy in Microsoft Dynamics CRM 2011 to Address Challenges in Enterprise Business Environments

On behalf of the CRM Engineering for Enterprise Team and CRM Content Publishing, I am pleased to announce the release of the white paper, Using Multi-tenancy in Microsoft Dynamics CRM 2011 to Address Challenges in Enterprise Business Environments, which is available for download from the Microsoft Download Center. There are a number of complexities associated…

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Quick Start Guides for Microsoft Dynamics CRM

The Dynamics CRM User Assistance team is pleased to announcethe release of two new pieces of user documentation:  QuickStart guide for Microsoft Dynamics CRM business users (directdownload) QuickStart guide for Microsoft Dynamics CRM for Outlook users (directdownload)   Based on frequent requests from customers and partners,these one-page documents help end users get up to speed…

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Microsoft Dynamics CRM at the 2011 Worldwide Partner Conference

The 2011 Microsoft Worldwide Partner conference is in full swing and it has been an exciting event for the Microsoft Dynamics CRM team. Yesterday in his keynote address to more than 15,000 attendees, Kirill Tatarinov highlighted the continued and unrivaled growth experienced by the Microsoft Dynamics CRM, now at more than 30,000 customers and 2…

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