Under the hood of the Mercedes-Benz Virtual Remote Support system
At recent virtual events, we have talked about the need to build resilience into every layer of the business—empowering people with technology to innovate and adapt to constant, often unpredictable change. This week, during a Q&A session at Interop Digital 2020, I was asked for real-world examples of resilience-building in action. Mercedes-Benz was top of