Analyzing Customer Insights data with Power BI

Applies to: Dynamics 365 for Customer Insights July 2017 Update With the July update, Dynamics 365 for Customer Insights (DCI) has made available a new Power BI connector. Now, aggregated and enriched data in DCI can be analyzed in Power BI using the new Power BI connector. This allows combining the analytic power of DCI…

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Office Graph integration removal

Office Graph integration for Dynamics 365 Customer Engagement will be removed on August 31, 2017, at the same time that Office ends GQL query support. Customers can continue to use Office Graph integration through August 31, 2017. After August 31 that date, the Office Graph trending documents component will cease to function and you’ll see the…

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How to determine which Business Process Flow (BPF) instance is shown when a record is opened

Hi all, In the fall release of Dynamics 365, we included many updates and improvement to Business Process Flows (BPF), including support for multiple instances of BPFs on the same record. This removes the restriction in previous releases of allowing only a single business process running against a specific record. It also prevents the accidental…

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Localize Learning Path Content with XLIFF v 2.0 Format

You can localize the content in the controls you create in Learning Path so that they are displayed to users in the language they have selected for Dynamics 365. To localize your controls, you can simply export them, localize the strings that are displayed to users, and then import the control that includes the localized…

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Predicting business outcomes with Customer Insights

Every organization today expects to use the power of AI to increase productivity and drive business success.  We’d all like to use advances in Machine Learning to predict business outcomes that influence our success in our roles, and that are specific to our part of the business process.  Classically, organizations either employ data scientists to…

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Dynamics 365 for Field Service and Project Services Automation Update 3

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Solution, Dynamics 365 for Universal Scheduling Solution, Dynamics 365 for Resource Scheduling Optimization   With the goal of continuously improving quality, performance, usability, and responding some customer feature feedbacks, we recently released an update in July for Dynamics 365 for Field Service, Dynamics…

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Dynamically build your schedule assistant search by changing the URL approach

If you are a customer that relies heavily on the “book” button to search for availability for your resources, this may open up implementation possibilities you did not think were possible.     Prior to reading this post, you may have assumed that when you click the “book” button on either a requirement, or any…

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New documentation site for Dynamics 365!

Looking for documentation on Dynamics 365? Check out our new Dynamics 365 documentation site at docs.microsoft.com/dynamics365. The new site provides a quick and intuitive way to drill down to just the Dynamics 365 content you need. For example, if you’re working with one of the Dynamics 365 enterprise applications, go to the Enterprise edition applications…

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