Microsoft Dynamics CRM V3 Language Compatibility

Microsoft Dynamics CRM V3 is available in 22 languages, namely English, German, French, Italian, Spanish, Dutch, Danish, Portuguese (Brazilian), Portuguese (Portugal), Czech, Hungarian, Russian, Finnish, Norwegian (Bokmål), Swedish, Polish, Greek, Turkish, Japanese, Simplified Chinese, Hebrew and Arabic*.   Having said that, time and again questions have been asked from support team, field people and implementation…


Trimming the SharePoint chrome from Web Part Pages for use in Microsoft CRM iFrames

This post is a follow on to my post on removing the chrome from a document library view.   When using web part pages as a dashboard with-in the CRM window frame may want to remove the SharePoint navigation and title bar. Below are the steps I use to trim the chrome on Windows…


Integration Options available with Dynamics CRM

All businesses today are focusing more on customer and front office to be able to provide higher value-added services and support to them. The reason for doing so is obvious it helps them maximize their ROI, lead to greater customer satisfaction, ensures higher revenue leading to healthy bottom line.   And for doing these businesses…


Bio – Subodh Kumar

Subodh is a Lead Program Manager for the Microsoft CRM team.  In his current role he is Lead Program Manager for CRM Data Management and CRM Integration. Subodh came to Microsoft after spending 5 years with IBM and Rational Software as consultant where he guided IBM and Rational customers through the design and development of…


CRM-Outlook Field Mappings

Ever wondered what fields in Outlook map to what fields in CRM?  Wonder no more.  (NB: In the current versions, these mappings are not customizable or extensible.) Field in Outlook Field in CRM  Task Body description Due Date scheduledend Priority priority Start Date scheduledstart Status computed from Activity State Code and Appointment Status Code Subject…


CRM Team Re-org – What It Means For Us

Some of you might have heard that the Microsoft Dynamics CRM development team has been reorganized into the Microsoft Office organization, and I wanted to share some of my thoughts about this change. The first thing to note is that Microsoft Dynamics CRM will continue to be part of the Dynamics set of products. The…


CRM Team blog hits top ten list

On the first of May, this blog posted its first post. Designed to be a place where anyone from the Microsoft Dynamics CRM team could blog and anyone from the CRM community could share ideas. And indeed, we have had contributions from PMs, Devs, UX, and QA as well as management. We even have guest bloggers…


CRM as a Custom App Dev Platform

Recently I’ve been doing a lot of thinking regarding CRM as a custom application development (App Dev) platform. Many customers and partners have taken CRM and built rich applications which have little to do with Sales, Marketing or Service scenarios. However one thing that most of these apps have in common is: people, work and…


Certified Solutions for Microsoft Dynamics CRM

Did you know that there is a certified solutions program for Microsoft Dynamics Customer Relationship Management (CRM)?  Well there is! The “Microsoft Dynamics CRM version 3.0 Test for ISV Solutions” identifies applications that successfully integrate with Microsoft Dynamics CRM 3.0. This specification was developed by Microsoft to define the requirements for a application to operate…


Bio – Dave Porter

Dave Porter is a Program Manager on the CRM Team.  For CRM 3.0, Dave worked to define the overall ISV strategy and pre-release programs.  Currently, Dave is driving project management efforts for the next release of Microsoft CRM.