Dynamics 365 for Marketing spring-release preview now updated with expanded features

In April, we will release the next major update for Dynamics 365 for Marketing, but customers and partners who would like to get an early look at some of what’s coming can set up a preview instance already now! We released the initial public preview in February, and now we’ve expanded the preview to include…

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A Microsoft Flow for sending appointment reminders to customers via text for appointments created in Dynamics 365

Introduction Many companies provide the option for customers to receive appointment reminders whether that’s through email or text message. Not only does Microsoft support a wholistic approach to customer relationship management with Dynamics 365, it also provides the ability to manage these appointment reminders through Flow and its connection to Dynamics, which is an incredible…

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Release Notes for Project Service Automation Update Release 5

Applies to: Project Service Automation for Dynamics 365 We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and requests.  This release is compatible with Dynamics 365 9.x. To update to this release, visit…

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Release Notes for Field Service Version 8.5.0.345 

Applies to: Field Service version 8.5.0.345 on Dynamics 365 for Customer Engagement version 9.x     Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution.  Please visit Field Service Docs for all Field Service updates and related content.  Field Service…

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Release Notes for Field Service Version 7.5.7.87 

Applies to: Field Service version 7.5.7.87 on Dynamics 365 for Customer Engagement version 9.x     Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution.  Please visit Field Service Docs for all Field Service updates and related content.  Field Service…

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Release Notes for Project Service Automation Update Release 13, V2.4.10.90 

Applies to: Project Service Automation for Dynamics 365     We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes.  This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install…

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Unified Interface: Internet Explorer 11 Browser Update Issue

What is the issue? We have identified an issue where Unified Interface applications in Dynamics 365 for Customer Engagement and PowerApps with certain site map customizations do not render properly in Internet Explorer 11 browsers. Users affected by this will receive a blank page and possibly an “access denied” message when attempting to load some…

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Checking out Field Service on the Unified Interface (version 8)

As much of the Dynamics community is aware, Field Service version 8 is now available. We first released Field Service version 8 in August with subsequent updates coming roughly once a month. We released the first version which supported upgrade from Field Service version 7 in November (Field Service v8.2). For our customers that are…

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What’s new in Voice of the Customer version 9.0.1438.3/9.0.1438.4

Applies to Voice of the Customer version 9.0.1438.3/9.0.1438.4  We’re pleased to announce the latest update for the Voice of the Customer solution for Dynamics 365. This release includes bug fixes.    Notes:   Voice of the Customer version 9.0.1438.4 is compatible with Dynamics 365 version 9.0 and above.   Voice of the Customer version 9.0.1438.3 is compatible…

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Release Notes for Universal Resource Scheduling, February 2019

Applies to Universal Resource Scheduling solution (version 3.4.x), Field Service application (version 8.4.x), Project Service Automation application (version 3.4.x) On Dynamics 365 version 9.0.x)  We’re pleased to announce the latest update to Universal Resource Scheduling, powering the Customer Service, Field Service, and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and…

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