Change to Bing Map control on forms for Dynamics 365 (version 8.x) and Dynamics CRM 2013 and later (versions 6.x-8.x)

The Bing Maps AJAX Control Version 7 has reached its end-of-life. (See Discontinued Control Migration Guidelines). This will not affect any customer using the Dynamics 365 online service. For on-premises customers on the versions below, we will release a patch that updates the Bing Map AJAX Control to Version 8. This patch will remediate the…

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Set default Business Process on a form while creating new record

Problem statement: Unable to switch or set default Business Process on a form while creating new record. Scenario: Assuming a given entity (Case) has several forms associated with it and each form can be associated with one or more business processes. When a user tries to create a new record, the selected form will use…

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Support Ending for Microsoft Dynamics CRM 4.0

Microsoft Dynamics 4.0 will reach end of extended support on April 10, 2018.  If you are using this version, please upgrade to Microsoft Dynamics CRM 2013 or a later version before April 10, 2018 to ensure supportability. The best way to continue to get full support for Dynamics CRM is to upgrade to the latest…

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Best practices for automating business process stage progression in Dynamics 365

Applies to: Dynamics 365 Synopsis: This article helps you avoid error “Invalid stage transition. Transition to stage <stage name> is not in the process active path.” by suggesting some best practices for automating stage progression in business process flows. The Fall 2016 release of Dynamics 365 (version 8.2) introduced big enhancements to business process flows,…

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Manage the status of your team’s bookings with Universal Resource Scheduling

Universal Resource Scheduling is all about booking skilled resources to the right work, at the right time, regardless of workstream. This means you can book resources for work orders, cases, projects, leads, or any custom entity. For more information, see Scheduling anything in Dynamics 365 with Universal Resource Scheduling. Opening up the booking entity and…

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